Academic Success Advisor, Sr.

Updated: 30 days ago
Job Type: FullTime
Deadline: 30 May 2022

79173BR

Campus: Tempe

Academic Success Advisor, Sr.


Job Description

This position is part of the School of Computing and Augmented Intelligence (SCAI) graduate academic advising team, within the Ira A. Fulton Schools of Engineering (FSE). SCAI is the largest of the Fulton Schools of Engineering with over 9,800 domestic and international students between our Tempe, Polytechnic and Online campuses. SCAI Advising staff value a student-centered approach at the heart of everything that we do. Our advising team is a diverse group of dynamic and seasoned individuals highly adept at pivoting to our ever-changing school and student needs. Under general supervision, the Graduate Academic Success Advisor, Senior is a key contributor to increasing student retention, graduation and timely progression toward a degree through a range of in-person, group, and online academic support strategies. Advisors work as a team to support student recruiting and academic advising to prospective and current students. Advisors are also key contributors to supporting student engagement through The Fulton Difference. This position works with master’s and PhD students within SCAI. This position is based on campus in Tempe, Arizona. Hybrid work may be considered after hire and after training. Dean or vice president-level approval is required. 

Advising SCAI students is fun and rewarding! Our students are exceptional and go on to accomplish amazing things. SCAI and FSE leadership fosters an engaging work environment with many opportunities for growth.

At FSE, we deliver a world-class learning experience for our students and advance research and innovation — all at scale. FSE is agile, dynamic and dedicated to continuous innovation, student success, faculty excellence and partner engagement. We welcome you to lend your broad range of talent, perspectives and experiences to our community of engineering, computing and technology professionals. You would be joining a team of more than 420 full-time staff who support our goals in building engineers and inspiring innovation. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fastest growing metropolitan area. 


Job Family

Advising & Admissions


Department Name

Sch Compt & Augmented Intellig


Full-Time/Part-Time

Full-Time


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.


Salary Range

$48,000 - $52,000 per year; DOE


Close Date

30-May-2022 - EXTENDED


Essential Duties

Interacts with diverse groups of faculty, staff, students and general public; Interprets and guide students, faculty and staff with adhering to and complying with university, college, school, and program level academic guidelines, policies and procedures in relation to recruiting, retention, degree progression, and graduation; Plans, develops and
delivers one to one and/or group academic advising through multiple formats (in-person,
phone, Zoom, etc.);  Participates in student engagement activities: assist as needed with program information
sessions in person and via Zoom to prospective, new, and continuing students. Topics for sessions include: 4+1, new student orientation, welcome meetings, iPOS workshops, CPT/Internship processing workshops, graduation workshops; Uses strong communication skills to develop and foster University, school, and
community relationships/partnerships in support of making effective student referrals to
university resources; Utilizes PeopleSoft, ASU Analytics, MyReports, WebXtender, Salesforce, DARs, and
internet based programs to college, interpret, and present data, generate reports to assist
school leadership in making decisions for program development and implementation, and
to monitor student recruiting, retention, and general student academic progress; Works under deadlines, manage multiple responsibilities and duties, with interruptions and in unclear and/or changing situations; Mentor other and/or new advising staff on best practices; Take ownership of major projects as assigned by leadership; Other duties and responsibilities as assigned.


Minimum Qualifications

Bachelor’s degree in related field and three (3) years or more of advising or related student services experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

  • Evidence of a Master’s degree (in a related area appropriate to this position) and two years of experience in a related field
  • Academic advising, graduate advising and experience with working with international student populations is preferred
  • Experience in implementing and adhering to university and program policies and procedures; 
  • Knowledge of student recruitment and retention;
  • Evidence of being a strategic and collaborative thinker, and self-starter;
  • Experience in problem solving, applying critical thinking, and time management skills. 
  • Experience in working independently as well as be a team player.
  • Experience in organizing, collecting, analyzing and reporting a variety of data in written, verbal and electronic formats.
  • Evidence of effective communication skills with a strong focus on collaboration and a high level of customer service while using multiple systems such as PeopleSoft, Excel, Canvas, Microsoft systems, Zoom, etc.

Working Environment

  • Uses a computer, keyboard, manipulates computer mouse, telephone, printer, fax, and copier.
  • Maintains databases and develops reports.
  • Schedule appointments and maintain calendar.
  • Regular activities require ability to communicate in a timely manner and respond quickly to changing priorities which may include and/or subject to resolution of conflicts, problem solving, and teamwork.

Department Statement

At FSE, we deliver a world-class learning experience for our students and advance research and
innovation — all at scale. FSE is agile, dynamic and dedicated to continuous innovation, student
success, faculty excellence and partner engagement. We welcome you to lend your broad range of talent, perspectives and experiences to our community of engineering, computing and technology professionals. You would be joining a team of more than 420 full-time staff who support our goals in building engineers and inspiring innovation. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fastest growing metropolitan area. The resources built around our 25 undergraduate and over 50 graduate degree programs provide the foundation and collaborative possibilities to advance your ideas and help you make an impact. Join us.

Working at ASU has outstanding benefits which include: health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator .


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .


Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.


Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.


Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

Cover Letter

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.


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