Academic Success Advisor

99940BR

Campus: Tempe

Academic Success Advisor

Job Description

The Department of Psychology is actively seeking a fulltime Academic Success Advisors to provide academic advising to undergraduate Psychology and Neuroscience students including 2800 Psychology students and 800 Neuroscience students. The Academic Success Advisor acts as a key contributor to promoting student retention and graduation, supports and advises students in making timely progress toward degree completion through a range of in-person and virtual academic advising and support strategies. The Academic Success Advisor will be working with immersion and online students directly assisting with all aspects of student life at ASU. The advisor will help students learn about ways to connect academically and through student clubs as well as prepare for career and graduate school opportunities.      

Job Family

Advising & Admissions

Department Name

Psychology

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$47,000 - $50,000 per year; DOE

Essential Duties

• Utilizes a proactive approach to advising Psychology and Neuroscience majors in the Department of Psychology.
• Provides 1:1 as well as group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program.
• Utilizes eAdvisor, assists students exploring a variety of academic options, register for courses and make timely progress towards completion of degree. 
• Works closely with students to identify all academic options including, but not limited to: degrees, minors, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to student in selection of options best suited to student's goals, interests and skills.
• Assists with academic program development and teaching.
• Monitors student academic progress through a variety of reporting tools including eAdvisor, DARS, Salesforce, etc.
• Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.  
• Working under limited or minimal supervision, handles problems, provides guidance and advice to students.   
• Responds to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion.
• As primary liaison, connects students with academic and personal resources including, but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services.
• Utilizes a variety of university data and programmatic direction to promote student academic success.                             

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master’s degree in Academic Advising, Counseling, Student Services, Higher Education or a related area within Liberal Arts and Sciences.
• Experience in teaching and career related topics.
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
• Experience in higher education level academic advising in an academic department.
• Demonstrated student service orientation.
• Experience in establishing and maintaing effective working relationships with peers, faculty, students, administration and other interested parties.
• Demonstrated knowledge of ASU academic structure and organization.
• Demonstrated knowledge of student information systems (DARS, PeopleSoft, Salesforce).  
• Experience in interpreting student needs and determine when referral to other University resources is appropriate.
• Experience in demonstrating sensitivity to needs of a diverse student population.   
• Experience in designing presentation materials and giving oral presentations in group settings.  
• Experience in rapidly adapting and effectively utilizing new technology, practices, policies and methods. 
• Experience working effectively in an environment subject to quickly changing priorities.
• Evidence of effective communication.

Working Environment

Uses office equipment, including a laptop and phone. Able to lift 25 pounds and get across campus. Work Schedule- Monday through Friday 8:00 a.m. to 5:00 p.m. additionally, requires occasional weekends and evenings.  Some remote work may be available after successful completion of training.

Department Statement

The Department of Psychology, a unit within ASU’s The College of Liberal Arts and Sciences, is developing foundations and deploying solutions for healthy minds, bodies and societies. The department fosters educational excellence through innovative neuroscience and psychology degree programs, award-winning faculty and unparalleled access to undergraduate and graduate research experiences. Graduates emerge well-prepared for professional opportunities in academia, education, industry, healthcare, government and community organizations.

In a supportive and collaborative environment, staff and faculty have the opportunity to grow in expertise and enhance leadership skills. The department, recognizing and embracing various identities, nurtures a sense of belonging where every voice is valued. Engaging with the broader ASU community and participating in unique programs like the REACH Institute, the Child Study Lab, the Clinical Psychology Center and Psych for Life®, provides ample opportunity to make a direct impact in people’s lives.

Aligned with ASU’s Charter and Design aspirations, the Department of Psychology prioritizes the success of its students and alumni and integrates transdisciplinary approaches to improve communities on a local, national and global scale.

To support ASU’s commitment to serving its community, benefits-eligible employees are immediately eligible at hire, and on every January 1 thereafter, for a maximum of eight hours of paid time off to participate in external volunteer activities. Because ASU values the continued growth and development of its employees, we provide employees with up to 24 hours of release time per year towards training opportunities that will enhance skills and abilities and provide professional growth and development.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.