Academic Success Advisor

72487BR

Campus: Polytechnic

Academic Success Advisor

Job Description

The Polytechnic School (TPS) in the Ira A. Fulton Schools of Engineering at the Polytechnic campus is seeking a full time Academic Success Advisor. This position reports to the Academic Success Coordinator and is responsible for advising a caseload of students providing one on one, as well as group academic advising, recruitment/retention, and academic success support functions for students to ensure ongoing successful progress to completion of an undergraduate degree program. Under general supervision; as key contributor to increasing student retention and graduation university-wide, supports students in making timely progress toward a degree through a range of in‐person and online academic counseling and support strategies. 

Job Family

Advising & Admissions

Department Name

Polytechnic Sch Advising

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$35,568 - $48,000 per year; DOE

Close Date

18-October-2021

Essential Duties

• Provide academic advisement to students in an undergraduate program, including but not limited to responding to questions and concerns in a timely manner, student centric focused and professional engagement, and provide detailed and accurate information to students.
• Provide 1:1, as well as group, academic advising online and campus-based students, recruitment and retention, and academic success support functions.
• Assist students in resolving issues; making appropriate and timely referrals for non-academic issues and/or concerns to applicable services including, but not limited to, Student Health, Counseling & Consultation, and Career Services.
• Perform administrative tasks related to student enrollment, registration, orientation, and degree completion.
• Maintain comprehensive, detailed, and accurate student records using university‐wide systems.
• Organize and participate in student recruitment, outreach, retention, and engagement activities.
• Consult with program chairs, faculty, colleagues, and students to provide academic advice and problem-solving assistance.
• Utilize university‐wide advising systems to work closely with students to identify all academic options including degrees, extracurricular activities, study abroad programs, research, and professional field experience.
• Provide support and counsel to students in selection of options best suited to student academic and personal resources; make appropriate campus referrals.
• Collaborate with academic units and student services departments throughout the university to facilitate comprehensive student support.
• May be asked to participate in delivery of instruction for ASU 101, a student success course.

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following:  advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a master’s degree in higher education or related area.
• Experience in college level academic advising, including both online and campus based students.
• Experience in working with diverse student populations.
• Experience in working in a fast paced and high-volume advising unit.
• Experience in using student information computer systems and degree audits (i.e., PeopleSoft/Oasis, DARS).
• Experience in thinking critically to problem solve independently and as part of a group.
• Demonstrated knowledge of current issues and theories in public and higher education and college advising.
• Experience in using Microsoft Office applications (i.e., Word, Excel, Access, PowerPoint, Outlook, Teams).
• Experience in using database programs (Analytics, Salesforce).
• Experience in assisting with special events.
• Experience in developing and maintaining effective professional working relationships.
• Evidence of effective communication skills.

Working Environment

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended period of sitting
• Use office equipment including a desktop computer
• Lift up to 20 pounds
• Communicate to perform essential duties
• Work both independently and within a complex structured team
• Normally receives no instructions on routine work and general instructions on new assignments with review of completed tasks.
• Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions

Department Statement

The Polytechnic School, one of the seven Ira A. Fulton Schools of Engineering at Arizona State University, focuses on hands-on learning through creating things and solving real-world challenges through student, faculty and industry collaborations. We believe how you learn and teach is as important as what you learn and teach. The school’s academic facilities are among the best that ASU has to offer and were designed specifically to support the learning and discovery environment.

The Polytechnic School is located on ASU’s Polytechnic campus in Mesa, Arizona and boasts some of the most innovative engineering and technology programs in the country and thrives under the guidance of more than 100 faculty members who have expertise in some of the most important technological challenges that society faces. Many members of the faculty bring considerable industry experience into their classrooms and labs, further enhancing the student experience and research opportunities available.  The Polytechnic School’s research program focuses on transforming discoveries into practical, real-world use and enterprise. Our campus alone is home to more than 30 laboratories — some of the most advanced learning laboratories available to students on any university campus in such as robotics, manufacturing, engineering education, environment, energy, systems engineering and human systems engineering.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.