Academic Success Advisor

102902BR

Campus: Tempe

Academic Success Advisor

Job Description

The School of Life Sciences is seeking an enthusiastic Academic Success Advisor to join our team. This position provides academic advising to ASU Online students seeking degrees in Biological Sciences and supporting concentrations.  

Under the supervision of the Assistant Director of Online Advising, the Academic Success Advisor is primarily responsible for developing relationships with our students to help them be successful in their academic goals and degree completion. The Academic Success Advisor acts as a key contributor to promoting and supporting student retention and timely progress toward degree completion. Academic advisors provide academic assistance and individualized attention to promote each student's success through a range of in-person and virtual methods including group/individual advising meetings (phone and Zoom), email, and other proactive outreach strategies.

Job Family

Advising & Admissions

Department Name

Sols Administration & Faculty

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$47,000 - $50,000 Per Year; DOE

Essential Duties

• Provides 1:1 academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program through appointments, emails, and outreach campaigns.
• Works closely with students to identify all academic options including, but not limited to: degrees, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to student in selection of options best suited to student's goals, interests and skills.
• Communicates via Zoom, Slack, email, Salesforce, phone appointments, and other mediums with stakeholders.
• Assists with academic program development and implementation.
• Monitors student academic progress through a variety of reporting tools including eAdvisor, degree audits, major maps, and advisor portal; works closely and collaboratively with students, faculty, and staff to ensure academic success.
• Working under limited or minimal supervision, handles problems, provides guidance and advice to students.
• As primary liaison, connects students with academic and personal resources including, but not limited to: tutoring, counseling, accessibility services, and career services. Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
• Utilizes a variety of university data and programmatic direction to promote student academic success.

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master’s degree in counseling, health sciences, or communications or related field.
• Experience in taking a holistic approach to encouraging student growth and development.
• Experience in admissions, student retention, or student services.
• Experience advising in on-campus and remote environments.
• Experience using Salesforce or email communication with students.
  

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Ability to clearly communicate to perform essential functions.
• Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals.
• This position receives regular review of objectives by department administrator.

Department Statement

The School of Life Sciences (SOLS) has provided a vital hub for creative excellence at Arizona State University, with more than 670 faculty, graduate students, postdoctoral fellows and staff, and research that ranges from studies on biodiesel and biohydrogen to vaccine development and the conservation of whales. As ASU’s first academic unit to fully reflect President Michael Crow’s integrated, interdisciplinary vision for the New American University, the School of Life Sciences offers active and evolving platforms for collaborative, cutting-edge research and faculty whose discovery is freed from traditional institutional boundaries.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume and Cover Letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.