Academic Success Advisor

Updated: about 1 month ago
Job Type: FullTime
Deadline: 02 Jun 2022


Campus: Tempe

Academic Success Advisor

Job Description

The School of Electrical Computer and Energy Engineering (ECEE) in the Ira A. Fulton Schools of Engineering (FSE) is seeking an academic success specialist for the online campus BSE in Electrical Engineering. ECEE academic success specialists work collaboratively with students, faculty and staff to support academic success and degree completion. Online students receive academic advice, support and referrals from academic success specialists through phone appointments, email, video conferencing and other means. This position will be housed on the Tempe campus.

Advising ECEE students is fun and rewarding! Our students are exceptional and go on to accomplish amazing things. ECEE and FSE leadership fosters an engaging work environment with many opportunities for growth.

Job Family

Advising & Admissions

Department Name

Sch Elect Comptr & Energy Engr



Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$35,568 - $48,500 per year; DOE

Essential Duties

  • Advising students, responding to questions and concerns, and working to ensure students can succeed and graduate by providing timely service and support
  • Providing 1:1 as well as group academic advising by phone, email and video conferencing
  • Assisting students in resolving academic issues; making appropriate and timely referrals to applicable student services
  • Participating in outreach efforts to identify and assist students needing intervention
  • Informing students on University, college and program level academic policies and procedures
  • Utilizing online tools such as Degree Audit Reporting to monitor and assist students with timely academic progress, exploration of academic opportunities, course selection and degree progress
  • Serving as a college/department liaison to current and prospective students, faculty, staff and external groups on issues related to student success. 
  • Maintain accurate student electronic student records and timely student response
  • Collaborating with academic units and student service departments throughout the university to facilitate comprehensive student support.

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Experience supporting online college students
  • Experience with STEM majors; experience with distance education platforms
  • Evidence of effective communication skills
  • Experience with adult learners

Working Environment

  • Uses a computer, keyboard, manipulates computer mouse, telephone, printer, fax, and copier.
  • Maintains databases and developing reports.
  • Schedule appointments and maintain calendar.
  • Communicate to perform essential functions.
  • Regular activities require ability to quickly change priorities which may include and/or subject to resolution of conflicts, problem solving, and teamwork.

Department Statement

The School of Electrical, Computer and Energy Engineering (ECEE) brings together university faculty, students and companies to develop collaborative relationships and solutions. Our degree programs in Electrical Engineering are widely recognized and offer opportunities for students to participate in research.  Our research efforts are aligned with national and international efforts to address worldwide challenges in energy production and distribution, health care technology and delivery, sustainable development and economic growth, communications technology and information management, and global security. 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

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