Business Analyst, Sr.

74104BR

Campus: Tempe

Business Analyst Sr

Job Description

The W. P. Carey School Technology Strategy and Operations (TSO) team is a unique collective of analysts and technologists whose purpose is to advance EduTech for the School in partnership with faculty, researchers, staff and our enterprise partners throughout ASU.  We build trustworthy partnerships, innovative and sustainable technology solutions, and expand technical proficiency throughout the school as W. P. Carey and its partners continue to grow. The TSO team plays a key role in proactively furthering the academic, research, and community missions of ASU.

We are looking for a Business Analyst Sr. As a member of the Business Analyst team, the Business Analyst Sr. facilitates and manages technology projects throughout the School.  The successful candidate is comfortable in a high-touch academic environment working directly with faculty, students and staff to understand the complement of business need to technical solution.  They demonstrate deep analytical capabilities along with a refined ability to articulate complex analyses to varied audiences.  The successful candidate will have shown discipline in documenting project work using a CRM and project management software.  As a contributing member of the Academic Research and General Information Technology Operations product teams, will primarily work on projects such as server deployments in conjunction with university partners, mitigating risk on existing infrastructure by keeping it up to date, developing process and procedures on to proactively monitor our environment, and modernizing our approach to the management of all endpoints used by the faculty and staff.  

Job Family

Information Technology

Department Name

WPC Technology Services

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$80,000; to commensurate with education and experience

Close Date

16-December-2021

Essential Duties

The Academic Research Product Team is responsible for efforts focused on deployment and support of the tools needed for academic research and grants. 

The General Information Technology Operations Product Team is responsible for the support and maintenance of the tools and standards critical to the infrastructure of W. P. Carey and works in partnership with the University Technology Office to stay secure and compliant in these tools.

Within these two product teams the successful candidate:

• Plans, develops, implements, and manages a project team through complete task definitions and work requirement identification and assignments
• Works closely and collaboratively with key stakeholders to define project scope, strategy, budget, and outcomes; identifies critical resource expertise and targets appropriate internal and/or external sources to ensure optimal outcome(s)
• Establishes and continually monitors/manages project expectations with team; assigns tasks and identifies issues for resolution to ensure optimal team effectiveness
• Prepares and maintains all project status reports and schedules; tracks milestones/deliverables, critical paths and dependencies; re-sets expectations as needed in consideration of project progress/outcomes
• Responds to all inquiries regarding project status; prepares and responds to all regulatory reporting/filings to ensure compliance
• Manages, and coaches all project team members both internal and contracted to ensure optimal outcomes; builds, develops, and maintains relationships vital to project success
• Works collaboratively with stakeholders, leadership, and other related staff to define and identify all required project infrastructure including, but not limited to: space, build/reconfiguration of facilities, equipment, technology and infrastructure to ensure timely availability for successful launch and ongoing project operations
• Prepares all post-project reports, budget allocations and summaries/filings to ensure timely dissemination of information to all interested parties
• Takes action to mitigate conflict; escalates serious project issues
• Effectively communicate relevant project information in a professional manner to the business and technical personnel
• Contributes in development and implementation of program and portfolio management, project management methods tools and techniques, and performance
• Develops and maintains collaborative working relationships with multiple stakeholders within project scope
• Reviews and ensures that project specifications comply with existing codes and applicable University, state and local requirements
• Defines project objectives and scope to determine time frame, available funding, resources, procedures, and various phases of project life cycle
• Evaluate business processes, anticipates requirements, uncovers areas for improvement, and develops plans to implement solutions
• Stays up-to-date on the latest process and IT advancements internal and external to ASU to automate and modernize systems
• Performs testing of solutions delivered by the project team

Minimum Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field AND six (6) years of experience in procedural, management or systems analysis work; OR, any equivalent combination of experience, training, and/ or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in a Higher Education Setting specifically working with faculty stakeholders
• Demonstrated knowledge of servers (both in the cloud and on premise) and the how they can be used in research activities
• Demonstrated knowledge of SQL Server Administration and database concepts
• Demonstrated knowledge of concepts regarding general computer lifecycle management including monthly updates, inventory processes, and deployment of computers to stakeholders
• Demonstrated knowledge of types of research data and applicable software that might be used during the research process
• Experience in Business Process Mapping Techniques and software used to document.
• Experience working with SAS (Software as a Service) products for monthly updates and managing a vendor relationship
• Experience in all Microsoft applications including Word, Excel, PowerPoint, Project, Visio, and Outlook
• Experience with JIRA & Confluence or other project management software. 
• Experience in planning, organizational, and time management skills
• Demonstrated track record of leading complex successful projects from initiation to completion 
• Experience in analytical and conceptual thinking skills
• Experience developing strategies and business requirement specifications for projects, ability to manage complex technology projects
• Experience in clarifying roles and responsibilities to ensure understanding of expectations with all project team members
• Demonstrated knowledge of organizational development and practices to identify opportunities for change and convey the need for change
• Demonstrated knowledge of and proficient in use of standard project management and change management practices

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, standing and walking; frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 50 pounds; regularly required to work in cramped and enclosed areas and exposure to variations in temperature when deploying equipment. Regular review of completed tasks.

Department Statement

The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with more than 15,000 students and 100,000 alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country. Learn more at wpcarey.asu.edu. 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.