Academic Services Administrator, Learning Assistant Program & Supplemental Instruction

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati embarks upon its third century – building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here . Underscoring the power of creativity, ingenuity, invention and inclusion, what’s Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America’s top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as “the most ambitious campus design program in the country.

The Learning Commons provides free centralized academic support for all University of Cincinnati students. We bring together faculty, best practices in teaching and learning, and hundreds of outstanding peer educators to create flexible academic success programming.

This position will coordinate the Supplemental Instruction and Learning Assistant program and collaborate with other academic support services staff to promote student success on campus as well as oversee national certification for the SI program. Learning Assistants participate in large-lecture classrooms to help faculty create active and engaging learning spaces. Acting as a Learning Assistant (LA) allows students to build close professional connections with faculty members, review important material for their major or post-UC career, and support their peers. Learning Assistants support faculty for remote and in-person courses. Outside of class, LAs host an office hour each week. Some LAs deliver content reviews to Learning Communities each week under the oversight of this position. Supplemental Instruction (SI) is a series of weekly review sessions for students in "historically difficult courses" - indicated by a high rate of D or F grades and withdrawals. SI is provided for all students who want to improve their understanding of the course material and improve their grades.

Provide administrative and operational oversight for a designated programmatic area in the Learning Commons. Program areas include:

• Academic Writing Center
• Learning Assistance and Supplemental Instruction
• Math and Science Support Center and Supplemental Review Sessions
• Learning Communities
• Peer Tutoring

• Recruit, hire, train, and supervise student staff, including Mentors and Student Coordinators.
• Develop and assess training for new hires and returning student employees.
• In conjunction with position supervisor, develop program objectives and corresponding program assessment. Collect and monitor program data, track weekly usage, identify problems and solutions, develop clear goals and action steps for program enhancement.
• Manage online platforms for services including Learning Management System (LMS), scheduling, video conferencing, and tutoring platforms.
• Participate in Learning Commons departmental committees called Goal Teams and assist with projects and initiatives.
• Oversee student staff timekeeping, track and forecast program budgets, and implement program decisions based on budget forecasts.
• Educate, communicate, liaise, and perform outreach about Learning Commons initiatives to relevant departments, faculty, staff, and campus partners.
• May supervise a graduate assistant; assist with and promote the Learning Commons through New Student Orientation; hold an additional responsibility in any area supporting the Learning Commons, Peer Education Network, university service committees, etc.; collaborate with faculty and campus partners to create course content.
• Perform related duties based on departmental need.

Bachelor's Degree

One (1) year of related experience, including experience related to undergraduate or graduate work.

• Office environment/no specific unusual physical or environmental demands.

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

REQ: 73024 

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN