Academic Records Specialist, Office of Records

Updated: 10 months ago
Location: Chattanooga, TENNESSEE
Deadline: The position may have been removed or expired!

Academic Records Specialist, Office of Records - 170000014J 



Pay Grade 34. Minimum $11.25/hour. This position provides front line support for the Office of Records. Responsibilities include:

  • Answering questions regarding policies and procedures, completion and processing of forms, registration, transcripts, petitions, degree and enrollment verifications, and directory information.
  • Processes routine requests for verification of student standing, processes information updates, major, minor and catalog year change requests.
  • Processes forms and provides instruction on how students can register/withdraw online via MocsNet.
  • Provides information on various aspects of registering for or dropping a class.
  • Assisting Document Manager with organization, scanning and indexing of all student documents in Banner Document Manager System (BDMS).
  • Working with Records Manager to resolve any technical issues with Banner and the National Student Clearinghouse regarding transcripts and degree verifications.



High School diploma required; some college coursework preferred. Minimum 1 year experience in an office setting; extensive clerical experience in an office setting preferred; office filing experience required with higher education experience preferred. Must have excellent communication, computer, and interpersonal skills. Must have strong problem-solving and multi-tasking skills. Must have ability to understand, maintain, and develop files.


  Student Services Support 
Primary Location
  Records Office 
Campus/Institute  Chattanooga 
Job Posting
  Sep 18, 2017, 10:50:06 AM 

View or Apply

Similar Positions