Academic Program Coordinator

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The College of Health and Human Development’s Center for Student Advising and Engagement (CSAE) is seeking an Academic Program Coordinator to provide staff support for the CSAE and Undergraduate Education programs and operations. The CSAE is responsible for pre-major and exploratory academic advising, coordination of advising across the college, and engagement programming primarily focused on the first-year experience.

The primary responsibilities of this position are to:

• Manage the daily operations of the CSAE during core business hours of 8:00 a.m. to 5:00 p.m., Monday to Friday. 

• Ensure coverage of the front desk and main office telephone.

• Assist students in scheduling advising appointments in Starfish and rescheduling appointments as needed.

• Supervise and train student employees.

• Serve as a first-line resource to students and other constituents.

• Provide administrative staff support to academic advisers in the CSAE and other Undergraduate Education administrators and staff. Examples of duties might include managing calendars, ordering supplies, reserving classroom space, supporting programs, etc.

• Serve as Dean’s Proxy and process student administrative decisions such as Change of Campus, Change of Major, Leave of Absence, course substitutions, and Reenrollment.

• Process academic adviser assignments for all academic advisers in the college at the University Park Campus.

• Help to support and coordinate college events and programs such as graduation, orientation, and retention programming.

• Provide and collect data to support administrators and the Records Coordinator who are responsible for all undergraduate programs and support services.

Education and Experience Requirements:

This position will be filled at an Intermediate Support or Senior Support level, depending on the final applicant's education and experience.

Requires a High School Diploma/GED or Vocational Training/Degree, plus two years of experience, or an equivalent combination of education and experience for the Intermediate Support level. Additional education and/or experience are required for higher-level positions.

• Proficiency in Microsoft Office products (Outlook, Word, Excel, PowerPoint, etc.)

• Ability to learn and use Penn State student information systems such as LionPath, Starfish, iTwo, and Canvas, etc.

• Exceptional phone and customer service skills.

• Strong interpersonal, organizational, and written/oral communication skills.

• Monitor deadlines and prioritize appropriately.

Application Instructions:

To be fully considered, applicants are required to submit a resume and cover letter.

Review of applications will begin immediately and continue until a successful candidate is identified.

Additional Information:

This position is physically located at Penn State’s University Park campus and works in-person the majority of the time. 

This position will require the successful completion of standard background checks.  

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. In HHD, enriching the lives of others is our mission. We believe in the power of human capacity for growth and live that mission by meeting challenges, both big and small, with excitement and energy every day. We invite you to come grow with us.

The salary range for this position, including all possible grades is:

$38,300.00 - $61,000.00

Salary Structure - additional information on Penn State's job and salary structure. 

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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