Academic LMS and Applications Administrator

Details

Posted: 24-Mar-24

Location: Clinton, New York

Salary: Open

Categories:

Information Technology
Staff/Administrative

Internal Number: 140F6083-DADE-4687-88258DB4D738B093

Hamilton College invites applications for the position of Academic LMS and Applications Administrator in Library and Information Technology Services (LITS). The Academic LMS and Applications Administrator provides the complete range of support for Hamilton's LMS (Blackboard), including user support, faculty training, all aspects of system administration, and supporting integrations with Enterprise Information Systems (EIS), third-party extensions, and other Hamilton systems. In addition, this position will also provide support for other academic applications for the curriculum, including web page publishing, screen video capture, data archive, and web-based mapping software. This position is a member of the Research and Instructional Design (R&ID) Team where research and technology experts work together to support faculty and students with research and teaching. The R&ID Team provides an inclusive, respectful, and responsive service point, works collaboratively to meet exciting research challenges, supports learning communities, and introduces and facilitates the use of innovative technologies through consultation and instruction. 

We are seeking a creative and organized individual who will collaborate with faculty, students, and staff in the integration of technologies to enhance the student learning experience; conduct instructional workshops, and advance innovative teaching and learning initiatives across the curriculum. Hamilton is deeply committed to diversity, equity, inclusion, and accessibility.   This position supports LITS in creating an accessible, supportive environment for an educational experience that recognizes diversity and cultural competence as integral components of academic excellence.

This is an exempt position with a pay range of $58,490 - $65,000.

Responsibilities

Learning Management System Support 

• Actively participate in supporting diversity, equity, and inclusion in the Hamilton Community.
• Responsible for all aspects of system administration for Hamilton's LMS (Blackboard Learn).
• Provide all user support to Hamilton faculty, students, and staff.
• Provide training as needed (including online documentation).
• Review SIS integration daily and work with EIS to correct errors.
• Report errors and implement solutions.
• Support integrations with third-party tools, publishers, and other vendors.
• Represent Hamilton at Blackboard Office Hours and other venues.
• Keep up-to-date on periodic updates and reviews support notices.
• Participate in Blackboard Community discussions.
• Collaborate with R&ID and other teams in LITS to support Blackboard functions.

Academic Applications Support

• Provide academic application support including in-classroom workshops for faculty in courses and student research as needed.
• Support Academic applications including web page publishing, screen video capture, data archive, and web-based mapping software.
• Develop, deliver, and assess relevant workshop offerings; and maintain appropriate resources on academic applications for faculty, students, and staff.
• Keep abreast of emerging and innovative applications and their use for learning and the LMS.
• Proactively identify needs for faculty applications; collaborates with other teams in LITS to support academic applications.
• Provide exceptional technical support and customer service.
• Works with research librarians, instructional designers and other members of R&ID.
• Participate in the mentoring of the LITS Digital Media Tutors

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About Hamilton College
United States. Founded in 1793 as the Hamilton-Oneida Academy; chartered in 1812 as Hamilton College; third oldest college established in New York State. Our mission is to provide an educational experience that emphasizes academic excellence and the development of students as human beings, as we prepare them to make choices and accept the responsibilities of citizenship in a democratic world of intellect and diversity. Hamilton's 1,350-acre campus is situated on a hilltop overlooking the picturesque village of Clinton, N.Y. The College is eight miles southwest of Utica, 45 minutes east of Syracuse, one hour from the Adirondack Park to the northeast and 90 minutes west of Albany.
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