Academic and Student Success Coordinator

Georgia Southwestern State University, a four-year institution, cultivates excellence in learning and teaching that encourages intellectual, personal, and social growth for students, faculty, staff, and the community. Georgia Southwestern State University is a comprehensive state university within the University System of Georgia that offers a full range of bachelor degree programs, along with selected master's and specialist degree programs.

Georgia Southwestern is committed to serving the needs of its developing region with educational programs for high school, for professional and technical graduates; post-graduate professional training; research and business services; and cultural enrichment. Through its national and international affiliations, the University links Southwest Georgia with the global economy and actively fosters a greater understanding of international business and culture.
 

This position is responsible for providing success, transition, academic advising, and retention services to promote student success.

• Advises students. (40%)
  • Provides academic advisement to students.
  • Creates and modifies schedules for incoming freshmen.
  • Provide academic advisement to active military, veteran, and dependent students.
  • Assists students with course selection, registration, and schedule revision.
  • Monitors and tracks advisee progress.
  • Maintains correspondence with advisees concerning appointments and other matters.
  • Refers students to campus and community resources.
  • Processes drop/add forms, withdrawal forms, registration, name changes, and changes in programs of study.
  • Develops and supports procedures for identifying at-risk students including monitoring early alert notifications in myGSW.
  • Coordinates the development of individualized academic recovery plans for students on supported enrollment.
  • Monitors student success and compliance with academic recovery plans.
  • Assists students with changes in majors.
  • Work collaboratively with other University departments to provide holistic student advisement and support.
  • Collaborate with university constituent groups to advance Momentum Approach priorities. 
  • Responsible for student retention through intentional outreach initiatives, intrusive advising, and academic partnerships.  

• Provides administrative support for international student services. (30%)
  • Serve as a university Designated School Official (DSO) for International Student Engagement and provide support to the PDSO, as needed.
  • Maintain and supervise the Student Exchange Visitor Information System (SEVIS) for data entry and collection system; ensure the system is current and accurate. 
  • Collaborate with Enrollment Management Division and Department of Athletics on the recruitment and retention of F-1 Student Athletes. 
  • Provide immigration information to potential and continuing international students, monitor and track student immigration status, and provide documentation of immigration updates.
  • Maintain data and generate reports on a semester-by-semester basis.  
  • Function as a liaison between student and related local, state, and federal agencies concerning international student issues.  
  • Collaborate with campus and community resources to provide access to community services and resources.
  • Provide SEVIS registration guidance to students and meet regularly with International students. 
  • Assist with the on-campus job opportunities for international students with Human Resources and Accounting Services.
  • Facilitate the J-1 Traveling Scholar Program in coordination with Georgia Rotary Student Program and the Office of Academic Affair.
  • Oversee the development and maintenance of the international studies website and supporting forms.

• Oversees and manages programs and services related to Career Readiness. (20%)
  • Coordinates programs and services focused on career readiness.
  • Administers Career Readiness Assessments.
  • Assists in creating, implementing, and monitoring high-impact education programs for students.
  • Implements, monitors, and assesses innovated practices focused on best practices for student success.

• Performs a variety of related duties. (10%)
  • Including but not limited to new student orientation, STORM Day, registration days, and Parent/Family programs.

Required Qualifications
 

• Baccalaureate degree in a course of study related to the occupational field required.  Master's degree preferred.
• Minimum of 3-5 years of related experience required.

• Knowledge of university policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of issues and trends related to adult learners.
• Knowledge of student success principles and practices.

• Skill in decision making and problem solving.
• Skill in the completion of a variety of reports.
• Skill in the provision of counseling to students.
• Skill in oral and written communication.

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at [email protected] .

For technical support, please call the Shared Services Center at (877) 251-2644 or [email protected] .

University System of Georgia Core Values

Every member of the USG community is required to adhere to the USG Statement of Core Values: Integrity, Excellence, Accountability, and Respect that form and guide the daily work of the organization.

• Integrity - We will be honest, fair, impartial, and unbiased in our dealings both with and on behalf of the USG.
• 
  Excellence - We will perform our duties to foster a culture of excellence and high quality in everything we do.
• 
  Accountability - We firmly believe that education in the form of scholarship, research, teaching, service, and developing others is a public trust. We will live up to this trust through safeguarding our resources and being good stewards of the human, intellectual, physical, and fiscal resources given to our care.
• 
  Respect - We recognize the inherent dignity and rights of every person, and we will do our utmost to fulfill our resulting responsibility to treat each person with fairness, compassion, and decency.

Background Checks
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.
 

Guidelines

• Guidelines include university policies and procedures, the Family Educational Rights and Privacy Act, NACADA best practices, the university academic catalog, and other university and system policies and procedures. These guidelines require judgment, selection, and interpretation in application. 

Complexity/Scope of Work

• The work consists of varied duties related counseling, supervisory, and instructional duties. The unique needs of each student contribute to the complexity of the position.
• The purpose of this position is to provide academic success counseling services to students. Success in this position contributes to the academic success of university students.

Supervisory and Management Responsibility

• This position supervises student workers.