Academic Advisor I

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

The School of Education and Human Development (SEHD) is committed to enhancing educational achievement and health outcomes, fostering innovation and development, and influencing policy and practice in the fields of education, health, sport, business and government. Now the fourth largest school at Texas A&M University with nearly 7,000 enrolled students, we are not just a school for teachers. We are a school for leaders not just in education, but also business, sport, health, and government. To learn more, visit us at https://education.tamu.edu/about/

What we want 

The Academic Advisor I, with assistance, is responsible for driving engagement and empowering students to achieve their academic and career goals. This position will play a vital role in maximizing undergraduate student retention by building relationships with students and clarifying procedures and academic requirements for specific programs or majors.  If you meet the qualifications stated below and this job description sounds appealing, we invite you to apply to be considered for this great opportunity.

What you need to know

Salary: Compensation will be commensurate to selected hire’s experience.

Cover Letter/Resume : A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.

Other Factors: This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU regulations and procedures.

Qualifications

Required Education and Experience:

Required Knowledge, Skills, and Abilities:

• Initiating, building, and maintaining effective relationships as a novice
• Communicating with others in a clear and concise manner that is audience appropriate
• Researching information to meet situation parameters
• Collaborating with others within and across departments/groups
• Actively listening to determine speakers’ goals, needs, and/or challenges
• Organizing, prioritizing, and working effectively to meet goals and parameters of simultaneous projects
• Experience using various computer programs to include spreadsheet and database applications
• Ability to work with confidential information as this position is security sensitive.
• Ability to cover shifts, or take emergency call, on evenings, weekends, and holidays as required.

Preferred Qualifications:

• Knowledge of student development in higher education.
• Ability to lead students in developing education and personal goals.

Essential Duties/Tasks

• Advises Students - Collaborates with students to understand and develop realistic and attainable educational and academic goals and provides input on related majors, minors, future education and career options that best align with goals. Educates students about and prepares and assists them with full array of academic processes (e.g., registration, add/drop, Q drops, withdrawals, change of curriculum submissions, etc.) by sharing university and college policies, program requirements, transfer credit decisions, etc. Reviews student’s academic record and counsel students regarding core and degree course selection and implication of selected courses and/or exception requests. Provides input on probationary decisions. Creates and maintains updated relevant records and notes (e.g., student contact, advisor notes).

• Delivers Student Success and Retention Strategies - Consistently engages student population utilizing various outreach methods (e.g., in- person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events. Proactively shares with students available academic, professional, and health and wellness resources (e.g., Academic Success Center, Career Center, Student Organizations, Counseling & Psychological Services, Disability Resources, etc.) May refer students with identified needs as appropriate. Actively monitors students’ progress through the program by reviewing and assessing academic records to determine status of progression, completion of degree requirements as well as identifying and referring those students in which additional intervention and guidance may be recommended to reaching academic goals. Assists in the planning and/or delivery of various department related advising, student success, retention events and academic campaigns (e.g., New Student Conference, 1st semester advising, inquiries from prospective students). Assesses individual students' stage of academic development and promotes their growth by determining suitable developmental tasks.

• Training - Up to 20% training per year to complete in-class and on-the-job training programs, which may include shadowing, departmental/college/school trainings, university training, university, state, and national advisor meetings, regular staff and supervisory meetings, and other activities approved by the supervisor. Trainings must include: Advisor Onboarding; Becoming an Advisor. Note: Time reserved for training may be adjusted after year one based on employee performance and supervisor discretion.

Why Texas A&M University? 

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.