| Classification Title: | OPS/Student |
|---|---|
| Job Description: |
The Helpdesk Representative II provides Level 1 and 2 technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, and the Math and Literacy Matrix programs. This individual is responsible for ensuring the timely process through which problems are controlled. Tasks include problem recognition, research, isolation, and follow-up steps involving a problem management database and help desk system. Must demonstrate fluency, both oral and written, in English and Spanish. Frontline Support
Support-Related Projects and tasks
Other Tasks as Assigned This position is primarily Monday-Friday, 8:00am - 5:00pm, with rare after-hours work required. |
| Expected Salary: |
$15 |
| Minimum Requirements: |
High School diploma |
| Preferred Qualifications: | Fluency, both oral and written, in English and Spanish. |
| Special Instructions to Applicants: |
In order to be considered, you must upload your cover letter and resume. This position is time-limited. This position has been reposted. Previous applicants are still under consideration and need not reapply. Application must be submitted by 11:55 p.m. (ET) of the posting end date. |
| Health Assessment Required: | No |
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