0.8 FTE Health Care Operations Coordinator - OBGYN, South Metro

Job Summary:

The Healthcare Operations Coordinator coordinates activities with the Practice Manager to ensure efficient, cost-effective business operations of the practice on a day-to-day basis by performing various tasks. The Coordinator is responsible for providing efficient, effective, quality customer service through various duties including, but not limited to answering patient calls, managing in-baskets through EMR, informing patients of lab results, entering orders, and scheduling procedures.  The Coordinator collaborates with the Practice Manager to plan, organize, communicate, coordinate, administer, teach, and evaluate nonclinical staff in their service to patients.  The Coordinator contributes to the growth of the medical practice by promoting an excellent, positive, professional image and actively participates as a member of the team and carries out all leadership responsibilities per the policies and procedures of the practice and the University of Colorado School of Medicine (CUSOM).

Key Responsibilities:

• Serve as a liaison between patients, team members, and physicians for all clinic-related issues within scope.
• Manage patient communication in a timely, professional manner:  in-person, EMR in-baskets, email, fax, telephone, etc.
• Schedule clinic appointments and surgical procedures across multiple sites of practice.
• Obtain and upload all necessary documents and lab results before appointments and surgery.
• Confirm upcoming surgery dates and patient appointments.
• Respond to patient requests such as self-pay estimates, quotes for procedures, and return-to-work letters via phone request, email, MHC, and EPIC in-baskets.

Work Location:

Onsite – this role is expected to work onsite and is located in Highlands Ranch, CO.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays, and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• Associate’s degree.
• 3+ years of healthcare clinic experience.
  • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the associate's degree on a year-for-year basis.

Preferred Qualifications:

• Bachelor’s degree in management or healthcare-related field.
• 5+ years of healthcare clinic experience in area of specialty.
• Ambulatory quality improvement (QI) experience.
• Experience in the use of registry data and quality systems.
• Medical Assistant, Certified Medical Assistant, or LPN preferred.
• Bilingual, Spanish-speaking.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider level CPR certification.
• Must be able to work in person.
• Must be able to travel to alternate locations as assigned.

Knowledge, Skills, and Abilities:

• Ability to effectively communicate at all levels, including physicians, leadership, and staff within the various affiliate organizations (CU SOM, UCH, Children’s Colorado, CU Medicine).
• Ability to work within large, complex healthcare systems.
• Ability to analyze and interpret data.
• Ability to develop and deliver presentations.
• Ability to document effectively.
• Ability to deal calmly and courteously with people.
• Ability to deal with stressful situations.
• Ability to finish tasks promptly.

How to Apply:

For full consideration, please submit the following document(s):

1.     A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2.     Curriculum vitae / Resume

3.     Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Krystal Herr, [email protected]

Screening of Applications Begins:

Immediately and continues until the position is filled.  

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as

$41,875.20 (calculated for 0.8 FTE).

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .