Vacation Letting Assistant - Full Time, Fixed Term

FTC (14 weeks - 03/06/2024 to 05/09/2024) Full Time

Would you like to work during the summer for Edinburgh Napier University, Student Accommodation Conference & Lettings? During the summer period, Edinburgh Napier’s city centre student flats are let out to Language Schools, Holidaymakers, Fringe and Festival performers, Conference Delegates and Family Groups from around the world. 

We are looking to appoint a small number of people as on-site Vacation Letting Assistants to help us ensure the smooth running of the summer letting operation. The Vacation Assistants will be expected to provide cover at each of the developments open during the summer. Some knowledge of Edinburgh Napier’s flat developments would be an advantage.

The Role: 

• To assist in managing the student end-of-lease in June duties including removal of excess items from flats and cleaning checks.
• To undertake the preparation of the flats for the summer season including distribution of equipment, stores, bedding etc from storage to the flats. Similarly to undertake the draw- down at the end of the season in preparation for the students’ return.
• To liaise with the laundry company and ensure correct uplift and delivery of all bed linen to the developments as required at specified times. To ensure bedding packs are in place as ordered by customers on the day of arrival.
• To welcome summer visitors to the developments, manage the issue/return of keys and essential flat information, and act as general point of contact for local information.
• To communicate effectively with all University departments involved in the summer programme, including security, conference & lettings, maintenance and finance.
• To be available at the developments to assist contractors involved in pre-planned maintenance and repair work at the end of the student leases and to ensure that this is properly timetabled in with the cleaning of flats before first arrivals.
• This role may require some cleaning and bed making tasks to meet business requirements.

What are we looking for: 

• The successful candidates must be prepared to work a flexible work pattern and weekend working is essential. 
• The posts are live-in at the flat developments. Living on-site is an essential requirement but the accommodation will be rent-free.
• You will enjoy dealing and communicating with people, be able to work on your own initiative but enjoy working as part of a team.  During the set-up and draw-down of the flats the work will be physically demanding. 
• Attention to detail and excellent customer care skills such as reception duty experience are vital. These roles are essential to the successful operation of the summer letting project.

Please click here to see the full role description.

Benefits we offer

• Minimum 41 days holiday pro rata
• Employer pension contribution of 17.6%
• Professional learning and development opportunities
• Discounted access to onsite gym memberships
• Access to our benefits platform Vivup which includes huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work (click here for more info)

Additional information

Salary: £21,840 pro rata

Closing date: 9 April 2024

Interviews: 17 & 18 April 2024

The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status. More details can be found here . We are a flexible Employer.