Department: Admissions Office in Student Recruitment, Admissions and International Development
Hours: Full time (36.5 hours per week). Requests for flexible working options will be considered (subject to business need). The work of Admissions is applicant- and student-facing and standard office opening hours are 9am to 5pm.
Contract: Fixed term for 12 months (covering secondment)
Salary: starting at £21,414 and rising to £24,771 per annum
Placed on: 17 July 2019
Closing date: 29 August 2019. Applications must be received by midnight of the closing date.
Expected interview date: 18 September 2019
Expected start date: as soon as possible
The University’s central Admissions Office is looking for a helpful, friendly and efficient person to join our Undergraduate Admissions team, supporting the key process of dealing with the full-time undergraduate applications received via UCAS.
The post holder will:
- be responsible for undergraduate applications for a group of subjects;
- work closely with the academic admissions tutors to reach decisions;
- set conditions, issue offer letters and stay in touch with the applicant throughout the admissions cycle;
- deal with telephone and email enquiries;
- support the Confirmation and Clearing process in the summer; and
- ensure an excellent student experience (from application to arrival)
This office-based, process-driven role requires someone with very good experience of administrative work, ideally handling large volumes of enquiries and with evidence of close attention to detail. You should have a strong record of excellent ‘customer service’ and enjoy working with people from across the globe.
Ideally you will have experience of higher education and some existing knowledge of UCAS, the undergraduate admissions process and UK school leaving qualifications. It would also be an advantage to have experience of assessing international qualifications and an understanding of fee classification regulations.
Please note that the pattern of work in Undergraduate Admissions means there is a holiday embargo for staff during August and some restrictions on leave in September.
It is normal to appoint at the first point of the salary scale.
Download job description and person specification Ref 1323 [PDF 161.99KB]
How to apply
Download our professional services application form [DOC 183.00KB] and personal details and equal opportunities form [DOC 162.50KB] and fill in all sections.
You must email your completed application, and personal details and equal opportunities form, to firstname.lastname@example.org
You should attach your application form and all documents to the email (don't use a web-based upload/weblink service) and use the format job reference number / job title / your name in the subject line.
You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.
Download our terms and conditions summary for Clerical and Related Staff Terms and Conditions [DOC 35.00KB]
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