Technical Services Duty Engineer

Create a culture of service excellence focused on delivering a world class student experience.

We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts.

We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution.

Reporting to the Technical Services Manager, you will be at the forefront of overseeing in-house mechanical, electrical and plumbing technicians, as well as external contractors across the vast and diverse estate. Focussing on performance management, triage jobs, allocate tasks to operatives and ensure quality assurance through all aspects of project management.

This pivotal position is integral to supporting the Technical Services Manager, ensuring the delivery of performance outcomes in accordance with our SLA targets, agreed processes and optimising staff resources and contractor supply chain.

You will oversee all operations of the Technical Services Team and ensure the workforce operates effectively and efficiently through day-to-day maintenance and repair activities.

The successful candidate will possess a proven track record in delivering an engineering service across a similarly diverse and complex estate. You will be a self-starter, with strong relationship management skills who can collaborate with other members of estates management. As well as demonstrating knowledge of current health & safety legislation and compliance regulations.

University employees enjoy 38 days’ paid holiday, generous pension schemes, travel discounts, and a variety of professional development opportunities. The range of other employee benefits and discounts also includes free entry to the Botanic Gardens and University colleges, and discounts at university museums. Full details can be viewed at

https://hr.admin.ox.ac.uk/staff-benefits

For a confidential discussion, please contact Matt Giles - [email protected] of The Management Recruitment Group.

Closing date for applications is midnight on Sunday 4 February 2024.

The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.