Technical Services Coordinator, Making (1.0 FTE)

The Royal College of Art is the UK’s only entirely postgraduate institution of art and design, dedicated to teaching, research and knowledge exchange with industry. The RCA has been ranked the number one university-level institution for art and design, internationally, for the eighth consecutive year according to the QS World University Rankings by Subject, 2022.

We are looking for an experienced, adaptable, highly motivated and outcome-focused person to work with our technical support team at the Royal College of Art. Your teams include bench areas, Wood and Metal, deliver a wide variety of making and digital making activities across campuses. These are areas where students are sketch making, assembling, experimenting and developing physical 3D concepts. A key part of this role is the growth of bench based making areas that allow students to explore and develop work within the experimental stages of their research.

The day job as a Technical Coordinator:

• Lead a selection of technical teams, allocating technical duties and support tasks, delegating fairly and providing focus and motivation.
• Coordinate the growth of multiple technical spaces by establishing clear team objectives and providing the appropriate support and guidance where necessary.
• Manage the buying and setting up of new equipment and services.
• Liaise with other Technical Coordinators and represent your area through attendance of college-wide meetings and forums.
• Assist students and staff in problem solving and finding technical solutions.
• Organise and oversee maintenance of specialist equipment and manage the allocated budgets as required.
• Support College Teaching, Learning, Research activity that may require technical input from your team.  

What you will need to have:

• The ability to coordinate effectively both services and teams of highly skilled technical staff across a broad range of specialist technical areas.
• Experience of planning and delivering technical content for the virtual learning environment.
• Excellent organisational, time management and planning skills with the ability to prioritise as appropriate.
• Proven ability to manage projects to time and budget.
• Excellent communication and interpersonal skills, both written and verbal at all levels.
• Ability to chair meetings and make/give formal presentations, communicating effectively to individuals and groups at all levels
• Ability to deal with difficult situations and confidential matters and to resolve problems when they arise.

The Recruitment Process:

As part of your application you may be invited to an initial assessment on Zoom, a technical test and formal interview. We estimate this recruitment process to be complete within a 2 month period.

The Royal College of Art is committed to creating an environment of mutual respect, where differences are valued and celebrated and where innovation, creativity and diversity can flourish.

We welcome and encourage applications from all members of the community and recognise some may need additional support completing an online application process, for example dyslexia.

If this application is not accessible to you and you wish to declare a learning difference or disability then you may request to submit an audio or video file, or speak to us about other ways in which we can support your application - [email protected]

Further details: Information Pack   Email details to a friend

The Royal College of Art is an equal opportunities employer. The College particularly welcomes applications from all sections of the community and would particularly encourage members of minority groups to apply.