TechUP Tutor

Job title:                                 TechUP Tutor                    

Department:                         Computer Science

Responsible to:                     Programme Manager - Johanna Waite

Grade:                                     Grade 6

Salary Range:                        £27,929 - £34,308 per annum (pro rata) 

Working arrangements:       Ths role is part time, 22 hours per week, to include two afternoons of teaching per week (or one afternoon and two evenings). A job share at 11 hrs per week would also be considered. Attendance at two weekend events will be required outside of normal working hours               

Preferred start date:             Successful candidates will ideally be in post by 03.04.2023

Durham University

A globally outstanding centre of teaching and research excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.

We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things in the world.

As part of Durham University, you’ll be working with exceptional minds, all with the desire to ask, and answer, the big questions. Access to leading edge facilities and an active contributor to the global research and university community means you’ll be part of an international and diverse network of partners spanning the world’s best research institutions, organisations and businesses. And all this within the evocative and historic surroundings of the city, county and community that is Durham.

We find it easy to be proud of the extraordinary people we have at Durham. We offer the inspiration, they achieve the outstanding. We invite you to join them.

Applications are particularly welcome from women and black and minority ethnic candidates, who are under-represented in academic posts in the University.  We are committed to equality: if for any reason you have taken a career break or periods of leave that may have impacted on your career path, such as maternity, adoption or parental leave, you may wish to disclose this in your application.  The selection committee will recognise that this may have reduced the quantity of your research accordingly.

Durham University’s Athena Swan institutional award recognises and celebrates good practice in recruiting and supporting the development of women. We have also signed up to the Race Equality Charter, a national framework for improving the representation, progression and success of minority ethnic staff and students within higher education.

The Department

The successful candidate will be based in the Department of Computer Science, Durham University - ranked 6th in the Complete University Guide. The Department holds an Athena Swan Bronze award, highlighting its commitment to promoting women in Science, Engineering and Technology.

The Role

The University is committed to enabling all of our colleagues to achieve their full potential. We promote and maintain an inclusive and supportive environment to ensure that all colleagues can thrive.

Applications are invited for 2 x Course Tutors on the exciting TechUP initiative, which will be delivering a new TechUPWomen programme over the next 12 months.  The post will include teaching, monitoring, supporting and tracking students completing the programme in general IT and IT support, this will be done through the Thinkific e-learning platform, a Slack group and live online lectures.

Applicants will be fully trained on all course content but should have a working knowledge of the subject area, the curriculum is expected to include:

Applicants will be working under the guidance of Professor Sue Black and Professor Alexandra Cristea, reporting to Programme Manager, Johanna Waite.

Learn more about our first TechUP programme, TechUPWomen, here: https://youtube.com/playlist?list=PLkg7jDK2VjJFhhYfM7b0gGzS2GpPtzKlI

We have two part time roles available, 22 hours per week, to include two afternoons of teaching per week (or one afternoon and two evenings). A job share at 11 hrs per week would also be considered. Attendance at two weekend events will be required outside of normal working hours.

Typical Role Requirements

Service Delivery

• Take responsibility for day to day decision making within own area of responsibility for operational aspects of service delivery, translating external requirements into practical application and advice. 
• Plan and organise own workload with or without involvement with project work streams. 
• Interpret, curate, design and present information and data. 
• Implement and monitor protocols, procedures, processes and regulations. 
• Monitor and report incidents. 
• Implement and monitor recognised procedures to ensure compliance and meet University values of inclusion, diversity and participation. 
• A commitment to equality, diversity and inclusion and the University’s values.

Teaching and Learning Support

• Familiarisation with all programme learning materials
• Delivering 2 x 3hr live online teaching sessions per week.
• Maintaining learner attendance records and facilitating the distribution of session recordings for non-attendees.
• Attendance at 2 x in person Saturday events for learner support and networking
• Tracking and marking of assignments and assessments
• Supervise service users and stakeholders undertaking activities, events and project work.
• Monitoring learner online community channels and providing learner support
• Provide high-level technical guidance and advice to academic stakeholders to support teaching, research and learning activities within the field of general IT and IT support. 
• Responsible for organising and maintaining teaching, and learning environments. 
• Provide technical guidance and advice to solve problems and help shape the delivery of teaching, learning and research outcomes. 
• Liaise with partner organisations regaridng learner progress to identify learners in need of additional support

Knowledge and Experience

• Experienced service practitioner, planning and co-ordinating of teaching with inter-related activities. 
• Specialist support with problem solving and query handling. 
• Take responsibility for carrying out more specialist risk assessments and incident resolution. 

Planning and Organising

• Carry out more in-depth investigations, searches and research information and data to identify trends and patterns. 
• Record, monitor and collate information, analyse patterns and trends as part of teaching and research activities. 
• Support the capture of business requirements from users and work with colleagues to translate these into recommendations for future service provision. 

Communication/Networking/Stakeholders

• Reactive and proactive service provision with others to deliver an excellent stakeholder experience. 
• Relationship building, network participation internally and externally to build and update knowledge and skills. 
• Provide support to team members to share technical knowledge and expertise. 
• Engage with external peers and specialists to exchange knowledge and information. 
• Contribute to business meetings, working groups and committees to help shape service delivery and stakeholder expectations. 
• Liaise and network with specialist professionals to exchange knowledge and ideas internally and externally to the organisation. 

• Any other reasonable duties. 

Person Specification

Candidates applying for a grade 6 post must outline their experience, skills and achievements to date which demonstrate that they meet or that they have the potential to achieve the essential criteria. 

Essential Criteria

Desirable Criteria

Contact Information

If you would like to have a chat or ask any questions about the role, Johanna Waite would be happy to speak to you: [email protected]

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  Where there are desirable criteria we would also urge you to provide any relevant evidence.  Please don’t forget to check if there is any weighted criteria (see above).

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.  

Contact information for technical difficulties when submitting your application

If you encounter technical difficulties when using the online application form, we prefer you send enquiries by email.  Please send your name along with a brief description of the problem you’re experiencing to [email protected]

Alternatively, you may call 0191 334 6801 from the UK, or +44 191 334 6801 from outside the UK. This number operates during the hours of 09.00 and 17.00 Monday to Friday, UK time.  We will normally respond within one working day (Monday to Friday, excluding UK public holidays).

How to Apply

We prefer to receive applications online.   

As  a University we foster a collegiate community of extraordinary people aligned to the University’s values .  Equality, Diversity, and Inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive, and in doing so, recruit the world’s best candidates from all backgrounds and identities. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI. We therefore ask that as part of your application you provide a statement (of no more than 1 side of A4) which outlines work which you have been involved in which demonstrates your commitment to EDI and our values.

Please note that in submitting your application, we will be processing your data.  We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/  which provides information on the collation, storing and use of data. 

Information if you have a disability

The University welcomes applications from disabled people. We are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, adjustments will be made to support people within their role.

If you are unable to complete your application via our recruitment system, please get in touch with us on [email protected] .

What to Submit

All applicants are asked to submit:

Please save all application documents with your name and document type as PDF files.

We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system.  Please check your spam/junk folder periodically to ensure you receive all emails.

Next Steps

All applications will be considered; our usual practice is for colleagues across the Department to read the submitted work of long-listed candidates. 

Short-listed candidates will be invited to an online interview.  The assessment for the post will normally include a presentation followed by a interview, 

About Durham University

As one of the UK’s leading universities, Durham is an incredible place to define your career while enjoying a high quality work/life balance. We are home to some of the most talented scholars and researchers from around the world who are tackling global issues and making a difference to people's lives.

The University sits in a beautiful historic city where it shares ownership of a UNESCO World Heritage Site with Durham Cathedral.  A collegiate University, Durham recruits outstanding students from across the world and offers an unmatched wider student experience.

Less than 3 hours north of London, and an hour and a half south of Edinburgh, County Durham is a region steeped in history and natural beauty. The Durham Dales, including the North Pennines Area of Outstanding Natural Beauty, are home to breathtaking scenery and attractions. Durham offers an excellent choice of city, suburban and rural residential locations. The University provides a range of benefits including pension and childcare provision and the University’s Relocation Manager can assist with potential schooling requirements.

If you’d like to find out more about the University or relocating you and your family to Durham, please visit https://www.dur.ac.uk/jobs/recruitment/