Team Leader - Pre-Sessional Lifecycle & Learning Opportunities

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The Faculty of Arts & Humanities is looking to recruit a Team Leader to lead the administration of our Pre-Sessional and Lifelong Learning programmes. We offer a competitive benefits package that includes a contributory pension scheme, a generous holiday allowance which increases with the length of service and a range of other benefits.

This team act as a first point of contact for educational matters and supports aspects of the Pre-Sessional and Lifelong Learning student lifecycle from application through to completion and award, including maintenance of application and student records and support for all assessment-related processes. You will lead and manage the team to ensure effective and professional support for all the team’s processes.

You will act as the team’s lead contact for the School’s academic staff and will work collegially with other Professional Services teams to implement the enhanced business processes that support each stage of the student lifecycle.

You will be a friendly and compassionate leader, with a proven ability to work proactively to enhance the service provided to stakeholders. You will have a high level of organisation and the adaptability to manage multiple tasks to deadlines, taking a positive approach to setting the standards for yourself and a busy team of administrators. Excellent communication, organisation and influencing skills are required, as is a commitment to providing an outstanding service. You will be a proficient user of Microsoft Office and have experience in using complex databases to manipulate, interpret and report data.
As a university, we aim to create an inclusive environment that attracts, supports, and retains the best students and staff from diverse backgrounds and experiences from across the world. We are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

We want to build a diverse and inclusive workplace, so if you are excited about this opportunity but don’t align perfectly with the person specification, we strongly encourage you to still apply or get in touch to discuss further.
Committed to supporting our staff and students, we are open to a flexible working approach. We consider applicants who have taken a career break.

The salary range indicates the incremental progression in the role. The starting salary for a full-time post will be £34,980 and will increment annually.

If you would like to informally discuss the post, please contact Andy King, Head of Taught Programme Administration (email: [email protected] ).

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

Apply by midnight on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number.