Advert
Taught Programmes Officer
School of Mathematics
The School of Mathematics is looking to recruit a dynamic, methodical and professional individual to join the School’s student administration team. You will provide comprehensive and professional support to the School, providing support and guidance on a variety of administrative and frontline duties throughout the student journey and taught programme cycle, with specific responsibility for Extenuating Circumstances and the School’s postgraduate administrative provision.
If you have strong organisational skills, are able to work quickly with a high level of accuracy, take responsibility for your own work and enjoy contributing to a positive working environment, then we look forward to hearing from you.
The School’s student administration team oversees various aspects of student services management including providing specialist support on student records, examining boards, academic regulations, extenuating circumstances, appeals, academic misconduct, complaints and timetabling. The team provides front facing support for a wide range of activities throughout the student journey ranging from admissions through to graduation.
We are looking for a team player who will work with colleagues to provide a great service to staff and students. You don’t need to have worked for a University before; this is an opportunity to show your potential and start or continue your career at Cardiff University.
This role may be an opportunity for you to build on your experience from working in a previous administrative role or environment with particular interest in Student Casework/ PGT Administration, showing your transferable skills and aptitude to be successful in the role. You should be enthusiastic about developing your knowledge and skills to become a valued member of the team.
This is a campus-based, student-facing role with limited opportunity for remote working. The post is open ended, full time (35 hours per week).
Salary: £26,444 - £29,605 per annum (Grade 4).
For informal enquiries about the post please contact Education and Students Manager Franki Grima ([email protected] ).or the Director of Learning and Teaching Dr Mathew Pugh ([email protected] )
Interviews will take place on Wednesday 27th March.
Date advert posted: Tuesday, 5 March 2024
Closing date: Tuesday, 19 March 2024
Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Job Description
Job Purpose
Providing comprehensive and professional support to the School of Mathematics, providing support and guidance on a variety of administrative and frontline duties throughout the student journey and taught programme life cycle, with specific responsibility for Extenuating Circumstances and the School’s postgraduate administrative provision.
Duties and Responsibilities
Key Duties
- Supervise and support the day-to-day operations of the Taught Programmes Administrators in relation to specific student journey processes. This includes operational tasks associated with student assessment (including the provision of Extenuating Circumstances), Student Casework and administrative responsibilities in relation to the postgraduate taught programmes of study.
- Provide detailed advice and guidance on postgraduate taught administrative processes and procedures to internal and external customers (staff, students or members of the public), using judgement and creativity to suggest the most appropriate course of action, and contributing to the solving of more complex issues.
- Work with others to make recommendations to improve our ways of working.
- Establish productive relationships with key individuals (University colleagues and external contacts) to help improve the level of service the team provides to its customers.
- Perform a variety of administrative duties to support the team and department achieve its objectives.
- Gather and analyse data (e.g. relating Extenuating Circumstances requests) so that informed decisions can be made, establishing basic trends and patterns in the data and providing reports and recommendations for management.
- Instruct and guide colleagues across the University within Extenuating Circumstances and postgraduate taught administration as required.
- Abide by all University policies and undergo appropriate personal and professional development.
- Perform other duties which are not included above, but which will be consistent with the role.
- Uphold the Professional Services Values & Behaviours or local equivalent.
Person Specification
Essential Criteria
Additional Information
How we will support you in performing this role:
We want to support and develop you in the role, using a combination of the following to help you reach your full potential.
We want to employ people with a wide variety of experiences. We welcome applications from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We are particularly seeking applications from candidates who come from backgrounds that are underrepresented at the University, including people from Black, Asian and Minority Ethnic communities.
Your application will be assessed against the following essential and desirable criteria for the role. Please copy and paste this section into a new document and give clear examples of how you can evidence meeting each criteria by writing under each one. You can draw on elements from any aspect of your life (e.g. work, home, education/qualifications or community life) as long as you focus on their relevance to the role.
Please save your supporting statement in a separate document with the title [YOURNAME-BR NUMBER-JOB TITLE] and attach it to your application in the recruitment system.
Please note that these are also the criteria shortlisted applicants will be assessed against at interview and/or by other means (e.g. a skills test).
Similar Positions
-
Student Services Administrator (Part Time) , ;, United Kingdom, 10 days ago
The School of Computer Science and Informatics is seeking to appoint enthusiastic and self-motivated individuals to provide comprehensive administrative support to the School’s Student Services te...
-
International Officer , ;, United Kingdom, 6 days ago
The International Office of Cardiff University is recruiting! This is an exciting opportunity to work in a highly motivated, strategically focused International Recruitment team. As a key member o...
-
Research Associate In Organic Chemistry , ;, United Kingdom, 27 days ago
We seek to recruit an enthusiastic, highly motivated scientist with proven intellectual and technical abilities to work on an organic chemistry project. The 3-year project is funded by the Leverhu...
-
Director Of People And Culture , ;, United Kingdom, 26 days ago
Cardiff University was established in 1883. Our motto, Gwirionedd, Undod a Chytgord - ‘Truth, Unity and Concord’ - sets out our founding commitment to work together to make a positive and lasting ...
-
Registry Officer, University of South Wales, United Kingdom, about 14 hours ago
Academic Registry The Academic Registry (AR) is the central department responsible for managing the administrative aspects of students’ time at USW. The AR provides high quality professional admin...
-
Category Manager , ;, United Kingdom, 6 days ago
Cardiff University is recruiting a Category Manager to work within the Procurement section of the Finance Department. You will lead on Procurement projects for goods, works or services, as allocat...