Student Support Co-Ordinator

Location: Aston University Main Campus

Closing Date: 23.59 hours GMT on Wednesday 07 December 2022

Interview Date: Friday 16 December 2022

An opportunity has arisen for a highly motivated individual to join the Non-Standard Support Team in the College of Business and Social Sciences responsible for administering our Full-time and Executive Part-time MBA Programmes, Level 6 and Level 7 Degree Apprenticeship Programmes, ABS Aston Online Programmes, BSc and MSc Business Enterprise Development Programmes and the PG Certificate in Entrepreneurial Team Coaching.  

You will be responsible for assisting the Student Support Leads and Student Support Officers in providing full and comprehensive support to students on these programmes.  You will be expected to acquire the necessary knowledge and experience to cover all aspects of the role, but the primary focus will be on Student Support and supporting initiatives to improve the student experience. In addition, you will provide administrative support to the Director of MBA Programmes and you will be responsible for the organisation and servicing of Committees and other meetings designed to elicit feedback from students.

Educated to A-level or equivalent, with at least a Grade C in GCSE Maths and English, you will have experience of working in a customer focused environment, ideally within the Higher Education sector.   Excellent written and verbal skills are essential for the role, along with the ability to work without close supervision.  Experience of working with SITS Students Records System and Blackboard VLE is also desirable together with experience of Committee Servicing.   

For informal discussions relating to this post please contact Mel Neale, Student Support Lead (Operations), on  [email protected]  or Amy Hart, Student Support Lead (Student Experience) on [email protected]  

Further details:   Job Details      University Information

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We are committed to the principles of the Athena SWAN Charter http://www.ecu.ac.uk/equality-charter-marks/athena-swan/ , recognised by a silver award, and we are a Disability Confident Employer Level 2. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]