Student Support Co-Ordinator

Location: Aston University Main Campus

Closing Date: 23.59 hours BST on Tuesday 05 July 2022

Interview Date: To be confirmed

This is an exciting opportunity to join our busy College of Health & Life Sciences Student Support and Information team providing a crucial first point of contact to students, visitors and other contacts for enquiries, information, and support. 

You will coordinate student engagement and representation arrangements and assist in the management and monitoring of student data and information.  You will provide a range of support for the operation and organisation of our programmes working closely with other members of the administrative team along with academic and clinical staff. This includes leading on numerous activities, organising and servicing events and meetings, monitoring student attendance and supporting assessment administration.

You will have experience of administrative roles in large professional organisations and will have excellent customer service skills and a welcoming and professional approach. You will have a proven ability in managing sensitive and complex data and must be confident working independently but also a strong team player. You will be positive, proactive, and flexible whilst possessing excellent IT, organisational, interpersonal and communication skills and an ability to multitask effectively.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel.  We kindly ask that candidates do not send CVs or cover letters as these will not be considered.

Further details:   Job Description      University Information   

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We are committed to the principles of the Athena SWAN Charter http://www.ecu.ac.uk/equality-charter-marks/athena-swan/ , recognised by a silver award, and we are a Disability Confident Employer Level 2. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]