Student Recruitment Administrator

University of Birmingham, Edgbaston, Birmingham UK

Full time, Permanent

Starting salary is normally in the range £23,699 to £25,458. With potential progression once in post to £29,471 a year.

Band 500

The College of Social Sciences at the University of Birmingham is a vibrant community of scholars, working across a range of disciplines and interdisciplinary fields. Our work impacts all areas of global society and our influence on society dates back to the University’s civic roots over a 100 years ago when we pioneered business and social work education. 

There is now an exciting opportunity for an experienced recruitment administrator to provide support to a varied portfolio of programmes based within the College Marketing and Communications Team, and with specific designation to the School of Social Policy, although the post-holder may be offered the opportunity to work elsewhere in the department or across the University.

The post-holder will need a sound understanding of admissions requirements for both Undergraduate and Master’s programmes and be able to work independently. An ability to prioritise and to plan their own workload as well as work within a team, as well as bringing a customer focus is essential, since the post holder will be required to work closely with Professional Service, Academic and Senior Managers to develop and implement changes to procedures where necessary.

Brief outline of Main duties

• Proactively plan for and implement the admissions cycle in coordination with Heads of Admissions and departmental admissions leads
• Take a leading role in planning and facilitating Offer Holder Visit Days and Assessment Days. Collaborate with academic colleagues to ensure an excellent experience for applicants at all stages of engagement.
• Act as an initial point of contact for prospective students, agents, collaborative partners, and admissions tutors, providing advice and guidance on a range of complex issues and devising and implementing an appropriate induction programme.
• Develop and manage a range of standard student communications in respect of admissions as well as wider marketing communications
• Develop student communications in conjunction with wider Admissions and Marketing teams to encourage an increase in student conversions.
• Effective management of student records, taking responsibility for ensuring the quality and accuracy of applicant data and maintaining accurate and up to date applicant files
• Develop systems and processes for the effective monitoring of each application to allow for reporting in respect of targets.

Required Knowledge, Skills, Qualifications, Experience

• Good educational standard equivalent to A-Level, including evidence of strong literacy and numeracy as evidenced by GCSE passes at grade A* - C (or equiv.) in English and Maths.
• Significant administrative work experience in a similar demanding and/or complex administrative role preferably in Higher Education.
• Previous experience of working with students/applicants
• Ability to make recommendations/proposals and implement them to streamline processes and procedures
• Ability to organise, prioritise and absorb detailed information accurately and quickly whilst working to tight deadlines.

Closing date:  8th August 2021                         Reference: 44203

To download the details of this position and submit an electronic application online please click on the Apply Online button below, please quote the appropriate Job Ref 44203 in all enquiries, alternatively information can be obtained from http://www.birmingham.ac.uk/staff/jobs/index.aspx

Valuing excellence, sustaining investment 

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.