Student Experience Officer

Salary Range

£30,488 - £36,023 per annum

School/Department

Faculty of Business and Law

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

We are proud to provide a first-rate teaching and learning environment backed by research and scholarship which is central to our School ethos, as is delivering practical business solutions to local, national and international businesses.

Liverpool Business School enjoys a strong reputation for its growing and vibrant undergraduate and postgraduate programmes, along with existing local, regional, and international partnerships.  As a Business School we are committed to embedding digital literacy, employability, and internationalisation into all of our programmes.  In addition, as signatories for PRME, we have a lively community of staff working across this area. We are also very proud of our Business Clinic that has been established to provide students with the opportunity to undertake a live business consultancy project with an external host organisation. Our Business Clinic works with businesses and organisations from across the Liverpool City Region.

We are seeking to appoint a passionate and experienced person to the role a Student Engagement Officer. 

 The successful candidate will:

• have a strong commitment to ensuring an outstanding student experience.
• have an ability to keep reports and work with programme teams to support student retention and progression and graduate outcomes.
• be committed to liaising with businesses and other organisations to connect the academic, business clinic capability of the School to professional leads.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

Informal enquiries may be made to Amanda Stewart-Reilly, Head of Operations, email: [email protected]

Please note we do not accept supplementary information when considering applications for this post and ask that you complete the on-line application only.  Within the application form there is the opportunity for you to include everything that you wish panel members to consider, particularly in the Personal Statement section.

LJMU values diversity and provides a supportive and inclusive environment where everyone can fulfil their potential.

Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.