Student and Academic Support Lead

Organisation

Cranfield University

School/Department

Education Services

Based at

Cranfield Campus, Cranfield, Bedfordshire

Hours of work

37 hours per week, normally worked Monday to Friday. Flexible working will be considered.

Salary

Full time starting salary is normally in the range of £26,860 to £28,991 per annum

About You

With prior experience of academic administration, preferably from within a Higher Education institution you will be able to demonstrate a commitment to developing and leading in a customer service environment. With the required level of IT literacy, including the use of word, email, internet use, and database applications, you will have a high degree of accuracy and attention to detail.

You will demonstrate pragmatism and personal resilience when dealing with difficult and often sensitive student information. You will also be able to balance conflicting priorities, delegating work accordingly.

About Us

As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here .

Our Values and Commitments

Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here .

We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme.We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here .

Working Arrangements

Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.

How to apply

For an informal discussion, please contact Karen Adolpho-Bagley, Student and Academic Support Manager (CDS), on E: [email protected]

Apply online now . Please do not hesitate to contact us for further details on E: [email protected] . Please quote reference number 4524

Closing date for receipt of applications: 30 May 2023

www.cranfield.ac.uk