Student and Academic Support Administrator

Organisation

Cranfield University

School/Department

Education Services

Based at

Shrivenham, Oxfordshire - Cranfield Defence and Security

Hours of work

37 hours per week, normally worked Monday to Friday. Flexible working will be considered.

Contract type

Fixed term contract

Fixed Term Period

Until July 2023

Salary

Full time starting salary is £23,000 per annum

About the Role

The successful applicant will be responsible for supporting the delivery of allocated academic administration and student support relating to taught and/or research students and for ensuring high levels of customer support. This specific position will include some responsibilities normally performed by staff of a higher grade with the salary adjusted accordingly.

About You

You will be an experienced, self-motivated HE Administrator, with working knowledge of University Regulations, and experience of working in partnership with students, Professional Service Unit colleagues and academics. You will have excellent verbal and written communication skills, be able to prioritise and manage a high volume of work, working quickly and accurately to meet tight deadlines. Proven analytical, problem solving and decision-making skills are a must.

About Us

As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here .

Education Services as a unit that has two primary functions: to provide appropriate systems, processes and support for the administrative needs and requirements of current students in relation to the management of their academic progression; and to maintain consistent and accurate student records for all current and previous students.

Our Values and Commitments

Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here .

We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. Find out about our key commitments to Equality, Diversity and Inclusion and Flexible Working here . We are currently piloting hybrid working arrangements until April 2022.  This means the majority of our staff are spending between 40% and 60% of their time working from the office where job roles allow.

How to apply

For an informal discussion about this opportunity, please contact Michelle Parcell, Student and Academic Support Manager, on (E): [email protected]