SS245 - Senior Student Welfare Advisor

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Student Services
Location: 

St Mary's Road

Salary:  

£40,810 to £49,579 per annum

Release Date:  

Tuesday 26 March 2024

Closing Date:  

Tuesday 09 April 2024

Interview Date:  

To be confirmed

Reference:  

SS245

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We are the top University in the UK for Student Experience and for Teaching Quality in the Times and Sunday Times Complete University Guide 2024 and University of the Year for Social Inclusion in the Daily Mail University Guide 2024.

The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

*University status awarded in or after 1992

Student Services / Wellbeing Service 

Student Services  is a  large  multi-disciplinary  team that  plays a crucial role in supporting our students. The Wellbeing Service  is an umbrella term  used  to describe our various teams,  Counselling,  Disability  &  Mental Health, Faith, Welfare and Student Liaison. We provide a holistic approach to student support to  ensure  students’  individual  needs are  fully  met  supporting their academic success,  adding to their student experience  and educational develop.  The Wellbeing team is a busy and in-demand service.  We  are a  tight knit team who help and support each other. We work hard and importantly have fun along the way.

The Role

This is a key role within the Student Services Department to support and contribute to a professional specialist advice and guidance service for students in crisis, distress and who are experiencing welfare issues such as; Care Experienced and Estranged students, Sexual and Domestic assault and homelessness. The post holder is responsible for collaboratively working with other Seniors & Heads within the Wellbeing Team to lead on the development and management of an effective and pro-active Welfare Team. The successful candidate will also work collaboratively with colleagues to deliver and lead on training, report writing and other events/projects across the academic year. The role requires close working with stakeholders inside and outside the University including government agencies, Academics and other professional service teams. 

The Person

The successful candidate will have either specialist level qualifications relating to welfare support or significant experience working with students requiring welfare and urgent support in an educational setting, with clear evidence of CPD and extensive knowledge of relevant legislation (e.g. Equality Act 2010, Mental Health act). They will have significant knowledge and experience of the full range of support, advice, and specialist areas including; Care Experienced & Estranged Students, Victims of domestic/sexual assault, homelessness.  

They will have excellent interpersonal, communication and problem-solving skills and be self-motivated, with a flexible approach. They will have experience of managing a team of staff in a high-pressured environment and be able to work with other Senior managers.

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0  

Please email [email protected]   if you need any assistance with the application process.

Interviews are expected to be begin in the week commencing 22nd April 2024.

For informal enquiries about the position please contact Dee O’Dell-Athill, Head of Student Welfare, [email protected] . 

Additional Information 

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

Our department/school is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time. 

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

Further details: