SS244 - Student Welfare Advisor (Homelessness)

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Student Services
Location: 

St Mary's Road

Salary:  

£36,570 to £41,953 per annum

Release Date:  

Thursday 28 March 2024

Closing Date:  

Friday 19 April 2024

Interview Date:  

To be confirmed

Reference:  

SS244

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We are the top University in the UK for Student Experience and for Teaching Quality in the Times and Sunday Times Complete University Guide 2024 and University of the Year for Social Inclusion in the Daily Mail University Guide 2024.

The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

*University status awarded in or after 1992

Student Services / Wellbeing Service 

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. The Wellbeing Service is an umbrella term used to describe our various teams, Counselling, Disability & Mental Health, Faith, Welfare and Student Liaison. We provide a holistic approach to student support to ensure students’ individual needs are fully met supporting their academic success, adding to their student experience and educational develop. The Wellbeing team is a busy and in-demand service. We are a tight knit team who help and support each other. We work hard and importantly have fun along the way.

The Role 

This is an important role within the Student Services Department to support and contribute to a professional specialist advice and guidance service for students in crisis, distress and who are experiencing welfare issues such as; Care Experienced and Estranged students, Sexual and Domestic assault and homelessness.  

The post holder is responsible for leading on student homelessness and working collaboratively with other Advisers, Seniors & Heads within the wider Student Services to support students who are homeless or at risk of homelessness.  The successful candidate will also work with the Senior Welfare Adviser and Head of Welfare on training, report writing and other events/projects across the academic year related to students at risk of homelessness.  The role requires close working with stakeholders inside and outside the University including student housing providers, government agencies, UWL finance team,  Academics and other professional service teams.   

The Person

The University is seeking a self-motivated, proactive, and organised individual to work effectively in the Welfare team as the lead on student homelessness. The successful candidate will deliver an efficient, effective and informed support service to students. 

The successful candidate will have specialist training, knowledge or experience in the lead area (homelessness).  They will also be competent in safeguarding young people and adults in an educational setting. 

They will have excellent interpersonal, communication skills and the ability to remain discreet, calm, diplomatic and professional.  You must have proven working knowledge of the needs of individuals from a diverse range of backgrounds.  Knowledge of safeguarding and the Equality Act 2010 is essential for this post, as is previous experience of working in an advisory role ideally within an educational setting. 

Applicants must have good I.T. skills with proven experience of working with IT systems to record, monitor and report on a wide range of confidential matters together with attention to detail.

This position is not open for current UWL students. 

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0  

Please email [email protected]   if you need any assistance with the application process.

Interviews are expected to be held in the week commencing 22nd April 2024. 

For informal enquiries about the position please contact Dee O’Dell-Athill, Head of Student Welfare, [email protected] .

Additional Information 

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

Our department/school is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time. 

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

Further details: