Senior Strategic Improvement Coach (IMPACT Centre)

Updated: about 19 hours ago
Location: Stirling, SCOTLAND
Job Type: Contract
Deadline: 05 May 2024

Senior Strategic Improvement Coach (IMPACT Centre) Apply
Post Details

*3 positions available*

Part time (50% FTE)
Fixed term for 12 months

Salary: Grade 9 (£56,021 - £64,914 p.a. pro-rata). There is an expectation that appointments will be offered at base spine point.

There is an expectation that work will be undertaken in the UK.

This role will require a membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.


The Post

For a full summary of the role please see attached Job Description.

To apply you must:

  • Send a CV and cover letter to [email protected] , clearly detailing role, project and country you are applying for in the subject of the email. Your cover letter should be no more than two sides of A4, drawing attention to the key skills, values and experiences you would bring to the role, if successful, and the ways in which your CV to date fits with the requirements of the role
  • Complete our mandatory additional information form . Applicants that do not complete the form will not be considered.
  • Please do not apply online through the University of Stirling website.

    The deadline for applications is Sunday 05 May 2024. Interviews will be held w/c 13 May 2024.

    Please note applications will be reviewed as we receive them and we have the right to close this vacancy early if a suitable candidate is found.

    Informal enquires can be sent to [email protected]

    Shortlisted candidates invited to online interview will be asked to prepare a short presentation about the challenges and opportunities of the role and project they are applying to.

    As part of IMPACT’s commitment to equality, diversity and inclusion we are particularly keen to receive applications from people from black and minority ethnic communities, and will be operating the ‘Rooney’ rule*. We are also keen to receive applications from people who have lived experience of drawing on care and support, are carers or are front-line practitioners, as well as from people who have experience of working with groups whose voices are seldom heard.

    We would like successful candidates to start in early September. There will be an induction at the in-person all-staff away day in Belfast (all expenses covered). We recognise that this won’t be possible for everyone and alternative arrangements can/will be made for those unable to attend.


    Description of Duties

    • Supported by IMPACT’s national Demonstrator lead, lead negotiation with the Demonstrator site regarding what support will be provided by IMPACT and how this will complement the local site’s responsibilities (the ‘contracting’ process)
    • Guided by IMPACT’s national Demonstrator lead, review and synthesise the evidence on the topic in question
    • Work with local stakeholders to design the change project and articulate a local ‘theory of change’ to help structure the project.  [This will set out key features of the current context, the change process, expected outputs and outcomes, and the underlying assumptions of how change will be achieved]
    • Facilitate the change project on the ground, bringing together key stakeholders from across the local site to design, deliver and sustain local change
    • Ensure that the local site/service commits to the active and meaningful involvement of    people whose voices are seldom heard and to co-production at all stages of the project, challenging and rectifying power imbalances where needed and working sensitively but courageously with issues of power, equality, diversity and inclusion
    • Provide support to a local evaluator (identified by the site hosting the Demonstrator), who will lead an evaluation of what is possible to achieve by working in this way/or not, key contextual factors and key barriers/success factors, so that learning is generated and shared.  [The role of the coaches is to support this local evaluation, not to carry out the evaluation themselves]
    • Work with national policy and practice partners to embed lessons learned nationally (across all four nations of the UK)
    • Be the main point of contact for IMPACT’s work with the Demonstrator site
    • Have overall responsibility for co-ordinating the activity of IMPACT within the Demonstrator site, representing IMPACT and its values locally and nationally
    • Act as a coach and role model in strategic improvement projects in adult social care through demonstrating excellent practice and, where appropriate, mentoring colleagues
    • Contribute to the overall success of IMPACT through engaging with its wider activities and participating in sharing of learning and development opportunities   


    Essential Criteria

    • First degree OR equivalent professional qualification OR sufficient practical experience to demonstrate relevant knowledge and skills
    • Senior experience as a manager or practitioner, or as an applied researcher, management consultant or improvement coach in relevant fields
    • Extensive experience of leading and designing strategic improvement projects within adult social care or in a field relevant to adult social care
    • Demonstrable commitment to the values of co-production and knowledge of how to embed these values in practice
    • An understanding of the factors that enable or prevent change in adult social care and how evidence can be used to increase likelihood of success
    • Excellent presentation skills, both verbal and written, with an ability to communicate effectively with social care stakeholders including people drawing on care and support, carers, local communities, practitioners, managers, academics and policy makers
    • High level of personal organisation and motivation
    • Collaborative and flexible approach to work and excellent inter-personal skills
    • An awareness of personal strengths and weaknesses in leading projects and an ability to work reflexively
    • Ability to assess and organise resources effectively
    • Experience of championing co-production, equality, diversity and inclusion in own work area


    Behaviours and Competencies

    The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

  • Managing self and personal skills
    Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
  • Delivering excellent service
    Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
  • Finding solutions
    Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
  • Embracing change
    Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
  • Using resources effectively
    Identifying and making the most productive use of resources including people, time, information, networks and budgets.
  • Engaging with the wider context
    Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
  • Developing self and others
    Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
  • Working together
    Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
  • Achieving Results
    Consistently meeting agreed objectives and success criteria. Taking personal responsibilityfor getting things done.

  • About Us

    The Faculty of Social Sciences (FSS) is an integrated multi-disciplinary team of academic and professional support staff with research and teaching interests in sociology, social policy, criminology, education, housing studies, social work and dementia. Working collaboratively with students, staff and stakeholders, the Faculty provide high quality undergraduate and postgraduate education, as well as professional development in all these areas through our interdisciplinary links across the University and beyond. The Faculty has a thriving research culture, and we are delighted with its very strong REF 2021 results. The Social Work and Social Policy REF submission achieved 3rd in Scotland for GPA (23rd in the U.K. out of 76 submissions for GPA), the Power Ranking (FTE + GPA) for this submission is 8th in the U.K. The Education REF submission achieved 3rd in Scotland for GPA (23rd in the U.K. out of 83 submissions for GPA), the Power Ranking (FTE + GPA) of this submission is 24th in the U.K.

    In addition to teaching, social scientific research is undertaken in the Faculty under the following headings: Crime and Justice; Child Welfare and Protection; Curriculum and Pedagogy; Dementia and Social Gerontology; Educational Studies; Public Services and Governance; and Social Surveys and Social Statistics.

    Full information about the Faculty can be found here: stir.ac.uk/social-sciences/


    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.
    www.stir.ac.uk  @stiruni


    Available documents

    • Senior Strategic Improvement Coach (IMPACT Centre).docx

    Job number

    FAC01929
    Contract Type

    Fixed Term Contract
    Posting End Date

    05-May-2024
    Location:

    Stirling Campus
    Grade

    Grade9 £56,021-£64,914 p.a.
    Faculty/Service

    Faculty of Social Sciences

    Post Details

    *3 positions available*

    Part time (50% FTE)
    Fixed term for 12 months

    Salary: Grade 9 (£56,021 - £64,914 p.a. pro-rata). There is an expectation that appointments will be offered at base spine point.

    There is an expectation that work will be undertaken in the UK.

    This role will require a membership of the PVG scheme. An offer of employment will be subject to a satisfactory outcome of this process.

    This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.


    The Post

    For a full summary of the role please see attached Job Description.

    To apply you must:

  • Send a CV and cover letter to [email protected] , clearly detailing role, project and country you are applying for in the subject of the email. Your cover letter should be no more than two sides of A4, drawing attention to the key skills, values and experiences you would bring to the role, if successful, and the ways in which your CV to date fits with the requirements of the role
  • Complete our mandatory additional information form . Applicants that do not complete the form will not be considered.
  • Please do not apply online through the University of Stirling website.

    The deadline for applications is Sunday 05 May 2024. Interviews will be held w/c 13 May 2024.

    Please note applications will be reviewed as we receive them and we have the right to close this vacancy early if a suitable candidate is found.

    Informal enquires can be sent to [email protected]

    Shortlisted candidates invited to online interview will be asked to prepare a short presentation about the challenges and opportunities of the role and project they are applying to.

    As part of IMPACT’s commitment to equality, diversity and inclusion we are particularly keen to receive applications from people from black and minority ethnic communities, and will be operating the ‘Rooney’ rule*. We are also keen to receive applications from people who have lived experience of drawing on care and support, are carers or are front-line practitioners, as well as from people who have experience of working with groups whose voices are seldom heard.

    We would like successful candidates to start in early September. There will be an induction at the in-person all-staff away day in Belfast (all expenses covered). We recognise that this won’t be possible for everyone and alternative arrangements can/will be made for those unable to attend.


    Description of Duties

    • Supported by IMPACT’s national Demonstrator lead, lead negotiation with the Demonstrator site regarding what support will be provided by IMPACT and how this will complement the local site’s responsibilities (the ‘contracting’ process)
    • Guided by IMPACT’s national Demonstrator lead, review and synthesise the evidence on the topic in question
    • Work with local stakeholders to design the change project and articulate a local ‘theory of change’ to help structure the project.  [This will set out key features of the current context, the change process, expected outputs and outcomes, and the underlying assumptions of how change will be achieved]
    • Facilitate the change project on the ground, bringing together key stakeholders from across the local site to design, deliver and sustain local change
    • Ensure that the local site/service commits to the active and meaningful involvement of    people whose voices are seldom heard and to co-production at all stages of the project, challenging and rectifying power imbalances where needed and working sensitively but courageously with issues of power, equality, diversity and inclusion
    • Provide support to a local evaluator (identified by the site hosting the Demonstrator), who will lead an evaluation of what is possible to achieve by working in this way/or not, key contextual factors and key barriers/success factors, so that learning is generated and shared.  [The role of the coaches is to support this local evaluation, not to carry out the evaluation themselves]
    • Work with national policy and practice partners to embed lessons learned nationally (across all four nations of the UK)
    • Be the main point of contact for IMPACT’s work with the Demonstrator site
    • Have overall responsibility for co-ordinating the activity of IMPACT within the Demonstrator site, representing IMPACT and its values locally and nationally
    • Act as a coach and role model in strategic improvement projects in adult social care through demonstrating excellent practice and, where appropriate, mentoring colleagues
    • Contribute to the overall success of IMPACT through engaging with its wider activities and participating in sharing of learning and development opportunities   


    Essential Criteria

    • First degree OR equivalent professional qualification OR sufficient practical experience to demonstrate relevant knowledge and skills
    • Senior experience as a manager or practitioner, or as an applied researcher, management consultant or improvement coach in relevant fields
    • Extensive experience of leading and designing strategic improvement projects within adult social care or in a field relevant to adult social care
    • Demonstrable commitment to the values of co-production and knowledge of how to embed these values in practice
    • An understanding of the factors that enable or prevent change in adult social care and how evidence can be used to increase likelihood of success
    • Excellent presentation skills, both verbal and written, with an ability to communicate effectively with social care stakeholders including people drawing on care and support, carers, local communities, practitioners, managers, academics and policy makers
    • High level of personal organisation and motivation
    • Collaborative and flexible approach to work and excellent inter-personal skills
    • An awareness of personal strengths and weaknesses in leading projects and an ability to work reflexively
    • Ability to assess and organise resources effectively
    • Experience of championing co-production, equality, diversity and inclusion in own work area


    Behaviours and Competencies

    The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

  • Managing self and personal skills
    Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly.
  • Delivering excellent service
    Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.
  • Finding solutions
    Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation.
  • Embracing change
    Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles.
  • Using resources effectively
    Identifying and making the most productive use of resources including people, time, information, networks and budgets.
  • Engaging with the wider context
    Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values.
  • Developing self and others
    Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential.
  • Working together
    Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.
  • Achieving Results
    Consistently meeting agreed objectives and success criteria. Taking personal responsibilityfor getting things done.

  • About Us

    The Faculty of Social Sciences (FSS) is an integrated multi-disciplinary team of academic and professional support staff with research and teaching interests in sociology, social policy, criminology, education, housing studies, social work and dementia. Working collaboratively with students, staff and stakeholders, the Faculty provide high quality undergraduate and postgraduate education, as well as professional development in all these areas through our interdisciplinary links across the University and beyond. The Faculty has a thriving research culture, and we are delighted with its very strong REF 2021 results. The Social Work and Social Policy REF submission achieved 3rd in Scotland for GPA (23rd in the U.K. out of 76 submissions for GPA), the Power Ranking (FTE + GPA) for this submission is 8th in the U.K. The Education REF submission achieved 3rd in Scotland for GPA (23rd in the U.K. out of 83 submissions for GPA), the Power Ranking (FTE + GPA) of this submission is 24th in the U.K.

    In addition to teaching, social scientific research is undertaken in the Faculty under the following headings: Crime and Justice; Child Welfare and Protection; Curriculum and Pedagogy; Dementia and Social Gerontology; Educational Studies; Public Services and Governance; and Social Surveys and Social Statistics.

    Full information about the Faculty can be found here: stir.ac.uk/social-sciences/


    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.
    www.stir.ac.uk  @stiruni


    Available documents

    • Senior Strategic Improvement Coach (IMPACT Centre).docx

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