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This role is available to current employees within IT Services at the University of Leeds only.
2 positions available
Interviews expected to be held 6 March 2024
Grade 7 (£37,099 - £44,263 p.a. pro rata) Depending on experience
This role will be based on the University Campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.
Are you an enthusiastic IT professional who would you like to join a team responsible for endpoint software delivery services at a leading UK university? Are you committed to delivering Customer Service Excellence? Are you organised and able to work autonomously to deadlines? Do you have experience of introducing new operational processes, and providing expert advice and guidance?
The University of Leeds is one of the top 135 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe. As we undertake an ambitious Digital Transformation programme, we are investing in our IT Service which is key to developing our learning and research capability as we strive to better collaborate across the globe.
Working with colleagues across IT, you will play a leading role in software delivery services to end user devices, ensuring they are stable, maintained and packaging requirements are met. This will include packaging of complex applications, as well as planning and co-ordination of BAU and software roll-out programmes, systems administration, and overseeing changes. You will be responsible for ensuring the license servers infrastructure is maintained. You will work with the Operational Lead to manage and improve software delivery management tools and processes, and scope, design and implement new solutions. You will also provide subject matter expertise in relation to software packaging and deployment and will work collaboratively with colleagues in End User Computing in the ongoing development of standards, processes and procedures. This will include training, mentoring and coaching colleagues in the software delivery technologies and processes.
To explore the post further or for any queries you may have, please contact:
Oliver Thomas, IT Operational Lead
Email: [email protected]
Location: Leeds - Main Campus
Faculty/Service: Professional Services
School/Institute: IT
Section: DDO
Category: Professional & Managerial
Grade: Grade 7
Salary: £37,099 to £44,263 per annum
Post Type: Full Time
Contract Type: Ongoing
Release Date: Wednesday 07 February 2024
Closing Date: Wednesday 21 February 2024
Interview Date: Wednesday 06 March 2024
Reference: CSUIT1694
Further details:
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