Senior Officer – Programmes and Registry (Based at GCU London)

This full time/open ended opportunity based at GCU London

Glasgow Caledonian – the largest and leading modern university in Scotland - is a vibrant, values-led university with campuses in the heart of Glasgow and London. With a strong commitment to high quality education and research which supports the communities we serve, we have strong partnerships with employers to ensure our students get the careers they dream of and deserve.

In 2023 we rocketed into the top 40 universities in the UK in the highly regarded Guardian University Guide, were ranked the UK’s 2nd top performing modern university in the inaugural Daily Mail guide, and entered the top highly coveted 50 UK universities in the 2024 Times and Sunday Times Good University Guide for the first time. We are the top performing modern University in Scotland in all three guides. We are the only Scottish university with EcoCampus Platinum accreditation and were ranked second in Scotland for sustainability in the most recent People and Planet league table.

GCU London is the London-based campus of Glasgow Caledonian University, where an exciting opportunity has now arisen to join the team as a Senior Officer. The role will provide leadership to London’s programmes and registry based administrative team, ensuring that key systems and procedures are in place to support the campus operations and maintain an excellent student experience. The team you will lead provide support to academic colleagues, including student assessment boards, programme boards and advice on programme regulations, as well as also being very much student-focused, providing support to registration, induction and throughout the student journey up to graduation.

The successful candidate will be educated to degree level and/or have considerable relevant experience at a similar level.  Excellent organisational, communication and interpersonal skills are also essential for the role, as well as the ability to provide expert guidance and advice to staff (academic and professional support) and students. Whilst experience of working in higher education is helpful, it is not essential for the role. Being agile to the needs of the team and campus is particularly important, as well as helping to identify systems and process improvements.

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, as well as our values in everything that we do.  As such, we welcome applications from all suitably qualified candidates who demonstrate the GCU Values .

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).

You can apply for this role through the Glasgow Caledonian University vacancies page https://www.gcu.ac.uk/jobs/jobs