Senior Library Assistant

If you are enthusiastic about providing a customer-focussed service and helping students make the most of the resources they have access to, we have an excellent opportunity for you. We are recruiting for a Senior Library Assistant to work as part of the team that provides support to student and staff at Henley Business School. This role will require the ability to work across both our campuses, which are in Reading, and just outside Henley-on-Thames.

Key responsibilities for this role will be providing support to staff and students onsite in our libraries, as well as ensuring online usage is supported and promoted. You will work in a frontline capacity mainly based in our vibrant Whiteknights campus.

You will have:

• Strong interpersonal and communication skills (written and oral) for team working, student interaction, and customer care
• Working knowledge of library databases and the ability to learn how to utilise and promote new ones
• Experience of working in a library and dealing with library users
• The ability to take on a supervisory role and to interpret procedures and policies for others
• Experience in teaching others to use databases, and of organising training sessions
• A customer focused outlook, with the ability to be friendly and welcoming and to ensure high levels of care

When applying, please ensure you write a full and informative cover statement within the additional information section. Give evidence of your experiences relating to the job description and personal specification and give details of why you are interested in this role.

Interviews to be held 3rd March 2022

Informal contact details

Contact role:

Library Manager

Contact name:

Jonas Herriot

Contact phone:

0118 378 5153

Contact email:

[email protected]

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website .​​​​​​​

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.