Senior Administrator - Competence Test Centre

Job Type

Full Time Fixed Term

Salary

£25,138 - £29,605 per annum

Location

University Innovation Centre

About The Job

Fixed Term Post until February 2025 in line with the duration of the current test centre NMC contract with an option to extend to 2027.

Interview Date: Week Commencing 18 March 2024

This is an exciting opportunity for a highly professional and motivated individual to join the Competence Test Centre (CTC) ensuring the requirements of the Nursing Midwifery Council (NMC) contract are met.

We are looking to expand our team and are looking for a full time Senior Administrator to provide a high level of administration to the CTC.

This Senior Administrator post demands an individual to manage and key results into the database of the of the testing centre; including managing a designated results mailbox, keying results onto an external platform, emailing candidates and dealing with queries in line with processes.

The candidate will also support the team in the candidate journey at the test centre; greeting candidates to the test centre and supporting the exam booking process.

The CTC is integral to the University of Northampton. It offers the OSCE Test of Competence (TOC) and other exams to Internationally Educated Nurses (IENs) and midwives (IEN/M) seeking entry to the NMC register and nurses, midwives and nursing associates returning to the register after lapsed registration. It performs an important function and has a national social impact. The CTC facilitates NMC registration to around 10, 000 IENs and midwives annually, allowing them to enter the UK healthcare workforce and directly contribute to patient care nationally.

The CTC is a welcoming, inclusive workplace with a diverse workforce. We care and are committed to staff professional development.

The post holder will be expected to work in partnership with the business team to provide support during weekends as the test centre is expanding due to demand and will be increasing our testing days to 7 days a week.  

About You

We are looking for somebody who can manage the full candidate journey, ensuring excellent liaison links between the NMC to ensure candidate results data is obtained and processed in a secure, timely, structured manner and to interpret and record the eligibility of candidates.

The post holder must;

• Have excellent attention to detail and be able to key and maintain a results database hosted on excel.
• Have excellent customer service, interpersonal and written communication skills. 
• Have excellent knowledge of Microsoft Office, shared mailboxes and able to work to tight KPIs.
• Be able to work with a bespoke automated booking system and be able to quickly understand database management to maintain a large results database.
• Have 100% accuracy in their work which is essential.
• Be a team player and used to working in a busy office environment.

Qualifications

Essential:

• GCSE in English & Maths or equivalent
• A-Levels or equivalent

Desirable:

• Degree or equivalent experience

Department

The CTC is part of the Faculty of Health, Education and Society.

NMC Test of Competence - The Nursing and Midwifery Council

We offer the Test of Competence (TOC) which measures candidates against the current UK pre-registration standards for nursing, midwifery and nursing associates.

Standards for nurses - The Nursing and Midwifery Council (nmc.org.uk)

Standards for midwives - The Nursing and Midwifery Council (nmc.org.uk)

Standards for nursing associates - The Nursing and Midwifery Council (nmc.org.uk)

The distinct fields of practice tested includes:

Adult, Child, Learning disabilities, Mental health, Midwifery and Nursing Associates.

Our test centre (CTC) has expanded its facilities, and offers purpose built examination facilities for international candidates; centrally located in the heart of Northampton, opposite to the railway station.

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right To Work

Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position.

Due to this criteria we regret that we are unable to offer sponsorship at this time.

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change.

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/