School Programmes Manager

King's College London, United Kingdom

Updated: 16 days ago
Location: Strand, ENGLAND
Deadline: 28 Apr 2024

Job id: 087667. Salary: £43,205 to £50,585 per annum, including London Weighting Allowance.

Posted: 11 April 2024. Closing date: 28 April 2024.

Business unit: Social Science & Public Policy. Department: Politics & Economics School Office.

Contact details:Tarin Cupido. [email protected]

Location: Strand Campus. Category: Professional & Support Services.


About Us

This is an exciting opportunity to play a management role in delivering high-quality education administration within the School of Politics & Economics. Home to three inter-disciplinary departments, Department of Political Economy, Department of European and International Studies and King’s Russia Institute. SPE also has a diverse international community of social research and education. For more information about the School, please see our website:  https://www.kcl.ac.uk/politics-economics


About the role
This role is open internally to King's Employee's only.

The School of Politics and Economics (SPE) is looking for a motivated and innovative manager to join the Professional Services team. The Programme Manager (PM) will play a vital role in SPE, leading a dynamic team and collaborating with Professional Services and academic colleagues to deliver high-quality taught programmes. The post-holder will oversee and support administrative services that contribute to programme delivery, ensuring processes are appropriate and effective, service is efficient, and School and College policies are followed. The Programme Manager will liaise with a wide range of stakeholders, ensuring students receive an excellent learning experience and that all stakeholders receive a very high level of customer support. The Programme Manager will be expected to bring a mindset of continuous improvement and an ability to analyse, develop and implement processes and systems that will lead to enhancement and efficiencies to our services.  The role involves line management of Programme Officers and Senior Programme Officers, allocating staff resource to ensure consistent and continued service delivery, and developing and delivering training to enable and embed service resilience and succession planning. The Programme Manager will also represent the School in wider university activities and committees in support of the School’s interests and engage with central university functions. They will use their leadership skills and positive attitude to inspire and motivate their team, embedding a shared sense of purpose and engaging with the vision for the university and the School.

This is a full-time post, and you will be offered an indefinite contract.


About You

To be successful in this role, we are looking for candidates to have the following skills and experience

Essential criteria

  • Educated to degree level or equivalent, and substantial operational and administrative experience working on degree Programmes gained in a Higher Education environment.
  • Demonstrable experience of managing and developing high performing teams, including experience of managing change, setting standards, motivating staff and performance management while developing and maintaining a positive culture of continual review.
  • Proven excellent organizational and time management skills, with the ability to prioritize effectively and delegate tasks appropriately while working towards and meeting tight deadlines.
  • Proven ability to communicate at all levels to a diverse group including the ability to draft documents and translate complex regulations, processes, and information to a wide audience.
  • Experience in developing and implementing effective policies and procedures with a proactive approach, working independently, and exercising professional judgement.
  • Excellent analytical and information processing skills including the ability to assimilate large and complex sets of information quickly and accurately.
  • Resilient with the ability to work under pressure while always maintaining confidentiality and a strong commitment to equality and diversity in the workplace.

    • Desirable criteria

  • Experience in the use of databases and student records systems (such as SITS)
  • Experience in the use of virtual learning environments

    • Full details of the role and the skills and experience required can be found in the attached job description which is provided on the next page.


    Further Information

    We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

    We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

    We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

    To find out how our managers will review your application, please take a look at our ‘How we Recruit’   pages.

    We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.


    This is a replacement post for Tarin Cupido, who has just accepted the School Education Manager position in SPE.


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