Resource Support Assistant

Resource Support Assistant
Campus Services
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A vacancy has arisen for a Resource Support Assistant to join the established Campus Services Team at Northumbria University.  

Ensuring that every member of the University community has a positive experience is essential – we are proud that the Campus Services team play a significant role in the delivery of a first class customer experience to staff, students and visitors.  The role will primarily oversee the day-to-day operation and administrative tasks associated with the University’s car parking permit scheme and corporate travel schemes, working collaboratively with other Services to ensure that the customer receives an excellent service.

The Campus Services Team provides a number of essential services across the University campuses in Newcastle upon Tyne as well as satellite campuses in London and Amsterdam. Supporting over 30,000 students and 3,000 staff, the team maintains over 3 million square feet of space. 

Experience of working as part of a team, and in a customer focused environment is essential. This position would suit individuals who are used to working in a busy, forward-facing role both independently and as part of a team. Individuals should have excellent interpersonal and communication skills as well as enjoy problem-solving and trouble-shooting challenges.

For an informal discussion about the post, please contact David Jackson, Director of Campus Experience at [email protected] 

To apply for this vacancy please click 'Apply Now’ and submit a Covering Letter and your CV and where relevant any documents specifically requested in the Role Description and Person Specification.

If you are successful in your application for this role, you will be employed by Northumbria University Services Limited.  Further details can be found at https://www.northumbria.ac.uk/work-for-us/nu-services-limited/

Northumbria University takes pride in, and values, the quality and diversity of our staff. We welcome applications from all members of the community. The University holds an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

Our team has a blended approach which includes remote and on campus working.  The frequency with which colleagues will work on campus will depend on the role and the needs of the University. Some colleagues work on campus 5 days a week and others perhaps 2 or 3 days.

Please note this vacancy will close on 13/02/2022

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Further information

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