Residence Support Assistant

Updated: 19 days ago
Location: Oxford, ENGLAND
Job Type: Temporary
Deadline: 04 Oct 2019

Residences Support Assistant for Oxford Brookes Managed Halls: Warneford Hall, Lady Spencer (Wheatley), Westminster Hall, Clive Booth Student Village, Crescent Hall and Thames Street Hall

Main duties:

Administration: To support the Hall with a range of administration and reception duties, including:
To cover reception and deal with inquiries by phone, in person and by email;
Updating of hard copy and electronic records;
Programming and issuing of salto cards;
Delivery of communication material to residents, updating posters, letters etc.;
Checking students and conference guests in and out of their rooms;
Conducting and assisting with show rounds for potential students and conference guests;
Keeping a record of incidents on site ; and
Receipting deliveries and arranging their safe storage or collection as required.

Welfare and Incident Response: To support residents with issues and to provide a first line “triage” response to incidents on site, including:

Responding to fire alarms and arranging for building evacuation as required;
Calling out emergency services ;
Issuing keys and responding to lock outs;
Arranging for appropriate emergency maintenance call out and recording any maintenance issue that the post holder becomes aware of;
Dealing with enquiries from residents and acting as a conduit to refer residents to sources of help and advice;
Calling on duty/on call officer if required; and
Being aware of student welfare issues and bringing them to the attention of the appropriate person.

Site Management: Ensuring the Site presents well and is safe at all times.

Hours are between 10-20 per week with regular weekend work and holiday work. The pay is paid hourly at £10.70.

Please note: This role will be recruited on a first come first served basis

Please note: you will need to be able to work the Arrivals Weekend which is 14/9-15/9

Please email residences-recruitment@brookes.ac.uk to express your interest in the role. Please kindly include a copy of your CV. If you have a preference of which Hall you would like to work in please include this in your email.

You must have eligibility to work in the UK.

We look forward to hearing from you!


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