Research Coordinator

Updated: 3 months ago
Location: Durham, ENGLAND
Job Type: FullTime
Deadline: 05 Dec 2022

Department of Engineering

Grade 5: - £24285 - £27131 Per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date: 05-Dec-2022, 7:59:00 AM

Job Title:  Research Coordinator
Department:  Engineering    

Grade: Grade 5
Salary range:  £24,285 - £27,131 pa
Working arrangements:  09:00 - 17:00 Monday to Friday, 35 hpw
Closing date:  23:59 Sunday 4th December
Potential interview date:  tbc

The University

At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.
Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. 

We would be thrilled if you would consider joining our thriving University.  

Further information about the University can be found here

The Role and the Department

The Department of Engineering is consistently one of the very best UK engineering departments with an outstanding reputation for excellence in teaching, research and employability of our students.  The Department is ranked 4th in the Complete University Guide, 5th in the Guardian University Guide and 6th in the Times and Sunday Times Good University Guide 2022 in the UK for General Engineering.  Ranked in the top six in the UK for overall profile in REF 2021 (with 95% of publications rated as 4* and 3*), this dynamic Department is an excellent place to work.  The strategic vision for the Department includes a planned growth in excess of 50% over the next five years, with a significant enhancement of the research challenge portfolio and a drive to enrich our undergraduate, postgraduate taught and postgraduate research provision.  It is an exciting time to join this expanding Department and make your mark.

The Department holds an Athena SWAN Bronze Award, recognising our commitment to diversity within all aspects of life in the Department and reflecting the supportive, collegiate and positive environment within the Department.

The post holder will be responsible to the Department Manager, and will be expected to provide administrative support to the research environment of the Department and, in particular, to the Director of Research. They will be responsible for the maintenance of research management information, including information collated for the Research Framework Exercise (REF), and act as Secretary to Departmental committees, managing the business and associated activities outside of the meetings, including events management. The post holder will proactively engage with academic, administrative, research and technical support colleagues, within and external to the Department, including the central Research Office and with industry, to provide administrative support for a wide range of research-related activities.

We are looking for someone who is passionate about working in an educational environment, making a difference and achieving results. You will be an adaptive individual with strong time management skills and an ability to develop and nurture relationships with others. You will also have a keen eye for detail, a commitment to the principles of continuous improvement and a drive to get things done.

Working at Durham 

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

  • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.  The University closes between Christmas and New Year. We are operating a hybrid working policy to look at how best our staff can work flexibly and on and off campus, based on job role and business need.
  • No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
  • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
  • On site nursery is available and children’s clubs in the summer holidays.
  • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
  • There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities. 
  • The opportunity to take part in staff volunteering activities to make a difference in the local community
  • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. 
  • We offer generous pension schemes. 

Durham University is committed to equality diversity, inclusion and values

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.  As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.  Where a criteria has an asterix* next to it, it may be given additional weighting when your application is considered. 

Your application should cover the following criteria:

Essential Criteria   

  • Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally.   
  • Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning. 
  • Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience).    
  • Post-16 qualification or equivalent experience. 
  • Evidence of personal development to maintain skills.        
  • * Relevant administrative experience in a busy office environment. 
  • * Demonstrable ability to proactively work with team members to ensure the delivery of high quality services.   
  • Demonstrable ability to provide advice and guidance to a range of customers and colleagues.   
  • * Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality.  
  • Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions.   
  • Ability to effectively network and exchange advice and information for development purposes.    
  • Desirable Criteria

  • Experience of working in Higher Education.
  • Knowledge of the research environment in Higher Education would be a significant advantage.
  • How to apply

    To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  Where there are desirable criteria we would also urge you to provide any relevant evidence.  Please don’t forget to check if there is any weighted criteria (see above).

    While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. 

    Submitting your application

    We prefer to receive applications online.  We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails

    What you are required to submit:

    • A CV 
    • A cover letter explaining why you are applying for this post
    • A table in a separate Word document which shows examples of how you meet all of the criteria within the Person Specification 

    Contact details

    If you would like to have a chat or ask any questions about the role, Dr Ruth Vater ( ) would be happy to speak to you.

    Typical Role Requirements

    Role Delivery

    • Resolve queries and requests for information and advice and escalate more specialist and complex queries or issues to more experienced team members. 
    • Respond to stakeholder needs to deliver and shape an excellent stakeholder experience. 
    • Deliver research support services to ensure the effective and efficient running of business processes and systems. 
    • Monitor and evaluate research service delivery to ensure compliance with regulatory and professional procedures and standards. 
    • Monitor data accuracy checks to identify anomalies and ensure the integrity of research data and information. 
    • Update research data and information on systems and media for recording, storing, communicating and informing service users and team members. 
    • Analyse research data and statistics and provide reports for higher level decision makers. 
    • Accurately record research information and data and disseminate within internal networks including committees. 
    • Prepare written reports for consideration by management where required.
    • A commitment to equality, diversity and inclusion and the University’s values.

    Planning and Organising

    • Plan and organise own workload within the context of the cyclical nature of research activities and their internal and external deadlines. 
    • Organise and schedule research-related resources, activities and events. 
    • Identify priorities and monitor processes and activities to ensure success. 
    • Analyse work activities to ensure the effective and efficient use of capital and consumable equipment and resources in order to deliver operational aspects of research and the research environment. 


    • Act as more knowledgeable team member without responsibility for team members. 
    • Collaborate with team members to implement research-related policies and procedures. 
    • Support the capture of business requirements from users and work with colleagues to translate these into recommendations for future service provision. 
    • Provide training to team members on data handling and recording. 


    • Collaborate with colleagues across professional and administrative areas to ensure seamless service provision of research-related activities. 
    • Contribute to collaborative decision making within the team with service provision to deliver an excellent stakeholder experience in accordance with policy and procedures.  
    • Work collaboratively across the organisation and/or externally with colleagues and stakeholders to maintain effective relationships and to plan and deliver a robust research support service. 
    • Provide guidance and advice to resolve problems and queries for a broad range of service users, developing expertise in relation to the research environment. 
    • Provide demonstrations and instruction to others within and outside the team. 
    • Liaise with contacts and participate in networks and communities internally and possibly externally, contributing to effective collaborative working. 
    • Advise others and make recommendations into work processes and procedures for consideration by senior management to improve services. 
    • Work with internal and external partners to deliver cross-functional administrative, business and financial work streams. 
    • Work with internal and external partners to deliver cross-functional services and activities related to research. 

    Knowledge and Experience

    • Apply theory and practice, from academic and professional development and previous knowledge within a service team. 
    • Provide more in-depth independent research and analysis activities within the role. 
    • Contribute to the development and implementation of research-related policy and procedures within own area of working.  
    • Any other reasonable duties. 

    Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement  which provides information on the collation, storing and use of data. 

    When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

    DBS Requirement: Not Applicable.

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