Receptionist

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Security Services
Location:  Multiple Campuses
Salary:  £17,988 to £18,946 per annum
Permanent
Posted On:  Monday 10 January 2022
Closing Date:  Sunday 23 January 2022
Interview Date:  Monday 07 February 2022
Reference:  112021-519

Are you looking for an opportunity to join a professional, customer service focused 'Front of House' Reception team? 

If so, we are recruiting for a high-calibre Receptionist to join our team within the Estates and Facilities Department.  

Reporting to the Switchboard and Reception Supervisor the successful candidate will:

• Provide a high quality reception service, with the emphasis on customer care
• Be an efficient and effective first-point customer contact every time
• Be highly organised with the ability to prioritise workloads
• Provide a high level of customer satisfaction
• Assist with administrative tasks where required
• Provide switchboard support when needed
• Develop quality inter-departmental working relationships

You will:

• Have a proven track record working as a receptionist 
• Have a smart and professional appearance with exceptional communication skills 
• Be able to demonstrate computer literacy and be proficient in Word and Excel
• Good standard of written English
• Computer literate, proficiency in Microsoft Office programmes.

To apply for this role, please complete the online application and upload a copy of your CV.  Candidates are advised to remove personal information to ensure a fair and transparent recruitment process.

Birmingham City University has the drive and ambition to be a leading seat of teaching and research excellence. We are passionate about providing our learners with a transformational journey, enabled by an exceptional and supportive academic community.

With around 26,900 students from 100 countries, Birmingham City University is a large and diverse learning community. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate academics, and focus on practical skills and professional relevance all support our graduates’ future employability.

We're investing £340 million in our estate, including a major expansion of our City Centre Campus at Eastside, providing students with an enviable range of facilities

Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.

Further details:

The University is committed to internationalism and diversity and welcomes applications from all countries, faiths and backgrounds.

It is each individual successful applicants responsibility to ensure that they have permission to work in the UK. Some applicants may require sponsorship from the University and a visa from UKVI to take up the role if successful. More information on this can be found here: https://www.gov.uk/check-uk-visa

Some roles are not capable of sponsorship because they do not meet the UKVI criteria relating to skill and salary level. If you are unsure as to whether you would require sponsorship if successful, or whether the role is capable of sponsorship, please contact us: [email protected]

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

At Birmingham City University we are proud to be an equal opportunities employer.  All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do . This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many  different backgrounds and life experiences that reflect the students and the citizens we serve.  We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status

Birmingham City University ('BCU') is committed to protecting your personal data and being transparent about what we do with your personal data. One of the ways we do this is through our privacy notices. For further information please click here .