The role is responsible for the collection and posting of the University’s receipts and income. Tasks include:
- Taking telephone payments from students
- Monitoring shared email boxes
- Allocating payments received to correct accounts
- Payment reconciliation
- Dealing with the emailed queries or forwarding to relevant department
- Preparing refunds
- Assisting with queries
You will have:
- Good communication skills (verbal and written)
- Accuracy
- Ability to communicate at different levels
- Ability to work both independently and as part of a team
- Understanding of basic accounting
- Good Microsoft Excel knowledge
- Ability to quickly learn systems
- Highly motivated, organised and efficient
- Good GCSEs or equivalent
Interview date TBC
Informal contact details
Alternative informal contact details
Contact role:
Collections & Receipts Manager
Contact role:
Head of Transactional Services
Contact name:
Graham Dickens
Contact name:
Darren Francis
Contact phone:
0118 378 8156
Contact phone:
N/A
Contact email:
Contact email:
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website .
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
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