R220800 - Student Credit Controller

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Finance Department
Location:  Aston University Main Campus
Salary:  £21,630 to £23,715 per annum
Grade:  Grade 05
Contract Type:  Continuing
Basis:  Full Time
Closing Date:  23.59 hours GMT on Tuesday 06 December 2022
Interview Date:  Monday 12 December 2022
Reference:  R220800
Release Date:  Tuesday 22 November 2022

The Finance team is looking for a Credit Controller to support the University and its students through management of student billing and debt, and providing accurate, timely information.

The post holder will be responsible for the management of debts due to the University in respect of student debt, sponsorship and commercial income in the appropriate accounting ledgers.

A student-facing role, the primary function is to proactively support the collection of all debts whilst providing advice and guidance to debtors on their settlement. The post holder will report to the Accounts Receivable Manager and will positively contribute to the delivery of a consistent, high-quality service, ensuring queries are responded to in a professional and timely manner.

Key relationships will need to be built with student support areas, internal departments and commercial customers and you will need to be an excellent communicator with proven experience of problem solving in a fast-paced environment.

The applicant will be diligent and efficient - a team player with the ability and motivation to work well alone. They will need to have a hands-on approach and be able to cope with competing demands and short timescales, with excellent communication skills.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. We kindly ask that candidates do not send CVs or cover letters as these will not be considered.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We are committed to the principles of the Athena SWAN Charter http://www.ecu.ac.uk/equality-charter-marks/athena-swan/ , recognised by a silver award, and we are a Disability Confident Employer Level 2. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]