R220797 - Retail Operations Manager

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Commercial and Campus Services
Location:  Aston University Main Campus
Salary:  £35,333 to £42,155 per annum
Grade:  Grade 08
Contract Type:  Continuing
Basis:  Full Time
Closing Date:  23.59 hours GMT on Tuesday 06 December 2022
Interview Date:  Wednesday 11 January 2023
Reference:  R220797
Release Date:  Monday 21 November 2022

An exciting opportunity has arisen in our Catering Services for an experienced Retail Operations Manager to provide leadership and development of the retail outlets. Reporting to the Head of Catering Services, the post holder will be supporting and guiding managers, supervisors and their teams to achieve the highest attainable standards in the provision of excellent facilities, product/brand quality and customer service & hospitality. The post holder will also be responsible for implementing and managing agreed strategic initiatives for developing operational effectiveness, the achievement of objectives and for maximising business revenue and profit.

Educated to HND level within catering (or equivalent industry experience), you will have  extensive knowledge of food safety and health and safety, with a track record of managing and delivering catering operations. A highly customer focused individual with a passion for excellence you will be an effective communicator with the ability to lead and inspire the team.  Financial awareness and an ability to manage within agreed budgets are also essential. 

Aston University is located within Birmingham City Centre and has accessible transport links, via bus or train. There is  also a cycle to work scheme.  We offer a generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University closure days.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We are committed to the principles of the Athena SWAN Charter http://www.ecu.ac.uk/equality-charter-marks/athena-swan/ , recognised by a silver award, and we are a Disability Confident Employer Level 2. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]