R210485 - Night Shift Supervisor

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Conference Aston
Location:  Aston University Main Campus
Salary:  £20,600 to £22,847 per annum
Grade:  Grade 05
Contract Type:  Continuing
Basis:  Full Time
Closing Date:  23.59 hours GMT on Sunday 28 November 2021
Interview Date:  Tuesday 14 December 2021
Reference:  R210485
Release Date:  Thursday 11 November 2021

An exciting opportunity has arisen for an experienced Night Shift Supervisor to join Conference Aston, our award winning city centre hotel and conference venue.  Reporting to the Building Services Manager and working closely with the Sales team and Operations Manager, this is a great opportunity to join a busy venue at the heart of the UK's second city.

The successful candidate will have previous supervisory experience and excellent interpersonal skills with the ability to build rapport at all levels.  You will also have proven customer service skills to ensure all customers have a positive experience, with an eye for detail through taking personal pride in the reputation of our facilities and services.  Educated to GCSE level or equivalent, it is essential you will have a good working knowledge of ICT and email and basic knowledge of audio visual equipment.  Knowledge of hotel operating systems is desirable.

Your responsibilities will include ensuring customer requirements have been met according to their booking and assisting with any queries or requirements; planning work schedules and resources; controlling site security and ensuring customer safety and welfare.  The post holder will work 36.5 hours per week on a rota basis.  Shifts are between 21.30 - 07:10, working on a 5 out of 7 basis which includes weekends and bank holidays. 

 In return, you will receive an attractive benefits package including:

- night shift allowance: 15%

- discounted travel card

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. We kindly ask that candidates do not send CVs or cover letters as these will not be considered.

Further particulars and application forms are available in alternative formats on request i.e. large print, Braille, tape or CD Rom.

If you have any questions, please do not hesitate to contact HR via [email protected]

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.