Project Manager

Job Title:  Project Manager

Location:  EF Education First, 7143 King Abdul Aziz Rd, AR Rabi, Riyadh 13316 2372, Saudi Arabia OR Hult EF Corporate Education, Injaz Building, Internet City, Dubai, UAE. (With some flexibility to work from home pending Client needs).

Reports to: Operations Manager - ME

At Hult EF Corporate Education (Hult EF), we believe in the power of people – to inspire, innovate, and positively impact their teams, organizations and societies.

We are learning experts specialized in delivering immersive programs focused on the most critical business skills. Since we started, we’ve partnered with over 2500 companies, equipping them with the skills they need now and in the future.

The Opportunity
Project managers believe that Nothing is Impossible, when it comes to running our complex, high value executive education programs and delight in providing a world-class experience to our corporate clients. Being both people and results focused, you create strong relationships and are not afraid to present in front of clients, but much of your work will be behind-the-scenes. Your skill and effort pay off each time your client is delighted with the program experience and outcomes.

This is an opportunity to join our accomplished team in a varied role with responsibility and purpose alongside interesting people and for a global company committed to career development. You would be based in either Saudi Arabia, or Dubai, with some flexibility to work from home when suitable. We are currently working with the hybrid model of three days in the office, however we are always where clients need us. 

Responsibilities include
You will be responsible for the smooth running of the projects from a practical, financial, and logistical perspective in delivering an excellent experience to our clients and participants alike.

Highly organized, with great people skills and attention to detail, will all be key in helping you succeed in this role. You will be working alongside supportive and accomplished operations teams and great faculty/adjuncts and sales colleagues.

Project management

• Creating project activity plans and using these to ensure the delivery team understands deliverables, date, progress, risks. (generally, on Smartsheet)
• Ensuring best practice standards are followed to maximize value, quality, and innovation.
• Booking resources (people, venues, suppliers) and providing clear communication of information and expectations, contracting etc.
• Scheduling and managing the execution of in-scope project activities and deliverables
• Creating/overseeing production of program portal and materials
• Overseeing work of project members and contributors to ensure quality.
• Interpreting the project plan to identify what logistics are needed (working with a participant manager) and identifying dependencies, and opportunities for extra value.
• Holding regular project progress meetings and reports; tracking actions and holding people to account
• Ensuring project debriefs take place, feedback is gathered and used, and learnings identified and incorporated into future programs to improve quality, satisfaction, and learning.

Financial management

• Advising sales team on how to create accurate budgets with client at contract stage.
• Running the project budget, monitoring spend vs plan to keep within budget, working closely with Faculty (program director)
• Keeping internal systems, including Salesforce, up-to-date and accurate
• Cost management – tracking and paying adjuncts and suppliers.
• Revenue management – raising invoices & ensuring timely payment, marking work complete for financial accounting.
• Active financial management - suggest and implement ways to reduce costs and increase margin.

Client & Stakeholder Management

• Building trusted relationships with clients, understanding their needs and objectives, being an ambassador for the client internally e.g. by communicating client expectation proactively
• Being expert at project delivery, briefing clients on standard project delivery stages, opportunities and standards pre and post-sale to reassure of our credentials and build trust.
• Providing regular progress updates via reports and meetings so client is informed and satisfied with progress, and queries and issues are addressed promptly.
• Suggesting other product opportunities within Hult EF, where appropriate, to renew and grow business.
• Building professional relationships with internal stakeholders; faculty, adjuncts, as well as other teams, to share knowledge, needs, and best practice.

Person Description

• You are an inherently positive, solution-focused person who believes ‘nothing is impossible’.
• Naturally organized, you have it all planned out, are efficient and on top of the details
• It matters to you that your work is always of the highest quality – and you will go above and beyond to deliver an excellent experience for clients.
• With great people skills, you build strong and effective relationships, and you enjoy working confidently with senior clients and colleagues.
• Confident liaising with and presenting to clients and managing expectations as required.
• You enjoy working independently but have a team mindset too.
• You are agile, tech-savvy and thrive in dynamic, entrepreneurial environments.
• You naturally motivated and take ownership but work closely with your team too.
• When a job is done, you start thinking ‘how can we do this better next time?’
• A decision maker with the ability to recognise when to defer and when to act.

Skills and Experience required

• Bachelors Degree or equivalent.
• English required and Arabic is beneficial.
• Project Management or equivalent experience, preferably working with B2B clients.
• Hospitality or other customer service experience is highly valued.
• Confident with technology; ideally Zoom, Microsoft Teams, Salesforce
• Business and commercial acumen; understanding of contracts and budgets.
• Excellent communicator and works well in a team.

What we offer

• The opportunity to have a positive, and genuine, impact on people’s lives .
• Work with an amazing group of people from across the world. 
• Work from our Riyadh or Dubai office, with some flexibility to work from home.
• As a global company with premium offices worldwide, you will have a network of locales to exchange between as you grow with the company. 
• Regular social activities. 
• Continuous learning and development opportunities, including access to Leadership Live, our award-winning online learning resource tool.

About us
Hult EF combine the strength of Hult International Business School and EF Education First to provide companies all over the world with practical, tailored learning focused on today’s most critical business competencies.

We remove barriers to international collaboration through language training; upskill employees in core business competencies through faculty-led programs; and build leadership capabilities through executive education and coaching.

With campuses and offices in over 50 countries, including the beautiful Ashridge House outside London, we offer a truly global and collaborative environment.

Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, parental status, identity, experience and everything else that makes you unique. Visit us at hultef.com

Application
Applications should consist of a CV and brief cover letter, explaining why you think you are a suitable candidate for this role. If you are successful in your application, you will be invited to an interview.