Programme Support Officer

This is an exciting opportunity for a highly efficient and customer-focused administrator to support teams within Aston Graduate School. Aston Graduate School is responsible for all postgraduate research (PGR) matters.  This includes governance and quality assurance of all research degree programmes; operational management of the research degree lifecycle from enquiry through to award; providing support for over 500 students and their supervisors; formulating and delivering the researcher development strategy including the Graduate School Training programme for all PGR students and supporting the development of Early Career Researchers. 

This is key role and extremely varied as the postholder supports all the teams within Aston Graduate School, and works across all of the major functions, including recruitment and admission, progression, training and development and governance and quality. The postholder is expected to play a key role in delivering an excellent support service and student experience.

You will have proven experience in a similar office-based administration role, preferably within higher education. You will have excellent IT, communication and organisational skills. The ability to work proactively and flexibly as part of a multi-functional team and with a wide range of internal and external stakeholders at various levels is essential.

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel.  We kindly ask that candidates do not send CVs or cover letters as these will not be considered. 

Aston University is an equal opportunities employer and welcomes applications from all sections of the community.  It promotes equality and diversity in all aspects of its work. We are committed to the principles of the Athena SWAN Charter http://www.ecu.ac.uk/equality-charter-marks/athena-swan/ , recognised by a silver award, and we are a Disability Confident Employer Level 2. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require the job details document or an application form in an alternative format please contact the recruitment team at [email protected]