Programme and Office Administrator, EMBA Dubai

London Business School are looking for a permanent Programme and Office Administrator based on the Dubai campus. You will be the first point of contact for the office and will ensure the effective running of the EMBA Dubai Programme and Dubai Centre operations. Due to the nature of our programmes, the role requires regular out of hours working which is managed across the team on a rota basis.

This role is requires you to be based in Dubai and you will need to have a residential and work permit before we can sponsor any work visa.

• Contribute to the delivery of a high-quality experience for our students by providing effective administrative support as a member of the Dubai Centre team
• Offer a professional, accurate, reliable and timely service to all our stakeholders (students, faculty and colleagues) and generate ideas for continuous improvement and innovation
• Organise and oversee the Dubai Centre facilities
• Smooth running and maintenance of all IT and related systems used by the Dubai Centre
• Collaborative, professional and proactive communication across the Dubai Centre

• Professional qualification or equivalent experience working with Executive students or in Higher Education administration in the Middle East
• This is a customer centric role hence entry-level experience in a similar role is required – preferably gained in a Higher Education customer service environment
• IT literate and confident in the use of Office365. Experience managing databases and spreadsheets. Knowledge of email marketing software is advantageous but not essential (training will be given on in-house systems)
• A knowledge of business education sector is advantageous
• A team player who is decisive, action oriented and analytical
• Excellent interpersonal skills in order to deal with senior faculty and students including experience navigating challenging and sensitive situations
• Experience working in an international environment and an appreciation of cultural nuances
• Excellent written and verbal communication skills
• Excellent organisational and time management skills, and ability to prioritise tasks and re-prioritise under changing circumstances
• Ability to multi-task with a keen attention to detail
• Ability to work under pressure and sustain a high level of professionalism in difficult and/or sensitive situations
• Commitment to providing a consistently outstanding level of customer service

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location. 

All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.

Our commitment to driving inclusion and belonging 

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.  We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard. 

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

London Business School

• Job Description.