Working with the Programme Area Managers, Postgraduate programmes and other key stakeholders to play a key role in a high-performing team that develops and improves the quality of customer service across a range of the business school’s Postgraduate programmes.
Support the consistent and integrated delivery of Henley’s Postgraduate and Undergraduate programmes to ensure high-quality programme delivery and a positive Henley experience for all students during their studies.
You will have:
- Experience of working in a customer-facing role and evidence of providing a high quality service
- Strong verbal and written communication skills and the ability to communicate with a range of stakeholders
- Exceptional organisational and planning skills and the ability to prioritise and complete multiple tasks to agreed timescales
- Ability to set up and maintain effective administrative systems and procedures
- Ability to use own initiative and take proactive actions to resolve problems
Interviews to be held 6th December 2021
Informal contact details
Contact role: PG Programme Area Manager
Contact name: Imogen Watson
Contact phone: +44 (0)118 378 7015
Contact email: email@example.com
Alternative informal contact details
Contact role: Senior Programme Administrator
Contact name: Dominique Freemantle
Contact phone: +44 (0)118 378 6334
Contact email: firstname.lastname@example.org
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
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