Programme Administrator

About the role

We are excited to be looking for a Programme Administrator to join the ever growing School of Healthcare. This is an exciting opportunity to join a busy professional service team and get involved in supporting the end-to-end student journey.

This particular role involves overseeing the administration of all aspects of the student life cycle, acting as a first point of contact for students and staff in your designated area.  As a key member of the professional services team, you will support in setting up the new Master of Pharmacy (MPharm) programme tasks will include, assisting and developing all new documentation for the programme and supporting with marketing and student recruitment activities. As part of the role, you will also be responsible for the assessment and monitoring of student progression. You will be delivering an excellent service to students both remotely and face to face and providing administrative support for the Pharmacy undergraduate taught programme from enquiry through to graduation.  There will be an expectation to work across other programmes as required to provide cover and support.

About you

To be successful in this role you will be  educated to an A level standard or equivalent, plus significant experience in a relevant administrative role. Experience in a student facing environment is essential where you will have the ability to communicate with students and staff at a high level and portray a supportive outlook. You will also have a background in managing complex record systems and have excellent IT skills specifically using Microsoft Office packages. You will be a strong communicator with a commitment to customer service and have the ability to work to a high standard, ensuring accuracy and attention to detail across your workload.

Additional information

For any informal enquiries please contact Deb Martin on [email protected]   

The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
 
As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.
 
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.