Program Co-ordinator

Job Title:     Program Co-ordinator 

Location:     Ashridge, Berkhamsted, Hertfordshire, HP4 1NS  

Reports to:  Program Manager - Apprenticeships 

Closing Date: 11th March 2024 

Company Description 

Hult Ashridge is part of Hult International Business School, a globally recognised triple accredited executive business school.  We have been supporting the learning and development of leaders for over 65 years.  In 2018 we started delivering apprenticeships. Our portfolio of apprenticeships has grown and continues to grow with the delivery of Level 4 to 7 Higher and Degree Apprenticeships to over 700 students. 

Job Title Program Co-ordinator 

If you have a passion for quality and can ‘think on your feet’ and can ‘get things done’ this is a great opportunity to join our high-performing Apprenticeships Team as a Program Co-ordinator. 

Working within the Program Team you will provide top quality administration and support to ensure timely and accurate management of all assessment processes, invoicing and communications. This is a great opportunity to join a dynamic operational team with opportunity for personal development and a possible lifelong career, beginning with Hult Ashridge Apprenticeships. 

Job Description 

Responsibilities include, but are not limited to: 

• Management and co-ordination of the assessment processes, including but not limited to;
• Proofing Assignment Briefs and submitting changes for approval as required
• Monitoring all submissions & resubmissions made, including all project stage submissions
• Monitoring and updating teams on non submissions
• Managing and confirming Markers, allocation of marking & marking completion
• Managing Marking Records and maintaining learner information systems data
• Providing grades and information for all Assessment Boards
• Monitoring and recording of Functional Skills engagement - escalating as required
• Support of academic staff contracting and invoicing
• Creation and issuing of Work Statements and Faculty Contracts as directed by Line Manager
• Processing of invoices for accuracy prior to payment, including adjuncts and suppliers
• . Internal/External Stakeholder Liaison
• Maintain management of key program mailboxes include Extensions Mailbox
• Report on learner statistics and apprentice acheivement and provide updates as required
• Manage issues, in liaison with the apprenticeship operations and support teams
• actively promoting best practice amongst colleagues, creating noticeable improvements
• Building effective professional relationships with stakeholders such as Faculty, external Adjuncts, Finance and other internal teams
• Other Duties
• Contribute to orientation and programme launch events as required
• Engage in appropriate professional development activities
• Maintain awareness of the latest program regulation requirements relating to qualifications
• Maintain and foster the high reputation of Hult Ashridge in external settings.
• Any other such reasonable duties as required by the Program Manager
• Managing ad-hoc internal projects as required from time to time, providing support to the immediate team and wider Hult Ashridge team

Person Description 

• Experience of the Higher Education sector is preferred
• A confident user of technology, including the full suite of Microsoft Office and experience of learner information systems such as Canvas and Salesforce would be advantageous
• Highly organised, plans ahead, showing an attention to detail and able to complete tasks at pace with high order accuracy skills
• Good communication skills, able to build real relationships
• Desire for efficiency and constant improvement – asks ‘how can we do this better next time?’ and has ideas and ability to understand, diagnose and identify solutions. 
• Ability to work independently and be a team player

Employee Benefits 

• Flexible working with 2 days per week working from home allowed in line with operational requirement
• 25 days paid holiday each year
• Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities)
• Access to the generous company pension scheme and healthcare schemes
• Free access to Leadership Live, our award-winning online learning resource tool

About Us 

Hult is a global institution with campuses in London, Boston, Dubai, San Francisco, Shanghai, London as well as Ashridge near London. We strive to be the most relevant business school in the world by transforming the lives of individuals and organisations through providing an exceptionally valuable and enduring education that brings together people, cultures, and ideas from all around the world. 

Hult Ashridge values diversity and is an equal opportunity employer. Hult Ashridge offers competitive salaries and benefits in a global, deeply multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we want to hear from you.