Postdoctoral AKT Associate (Lloyds Banking Group, Fixed-term)

;, United Kingdom

Updated: about 2 months ago
Location: London, ENGLAND
Job Type: FullTime
Deadline: 06 Mar 2024

Fixed Term for 4 months, start date w/c 18/3/24

Founded in 1837, the Royal College of Art is the world’s largest community of postgraduate art and design students. It is also the oldest art and design university-level institution in continuous operation and has been ranked as the world‘s number one art and design university for a remarkable nine consecutive years, according to the QS World University Rankings by Subject 2023 – the worldwide survey of academic and industry opinion.

Purpose of the Post:   

This project is an Accelerated Knowledge Transfer (AKT) partnership between the Helen Hamlyn Centre for Design at London’s Royal College of Art and the Inclusive Design, Experience Innovation and Design Assurance teams at Lloyds Banking Group. The project aims to innovate a framework that promotes financial inclusion through an examination of the internal structures, processes and behaviours in design and innovation for financial products.

The post holder will use the participatory methods of inclusive and people-centred design to directly work with key Lloyds Banking Group stakeholders, ranging from decision makers, e.g., innovation managers and executives, to customer-facing colleagues, in order to:

  • Scope how people-centred requirements of financially vulnerable groups can be better integrated at product / service design stage;
  • Co-develop a framework that enables stakeholders themselves to apply inclusive design principles throughout the innovation processes of financial products / services within everyday practice.

    • The AKT Associate will be qualified to a PhD level (or equivalent work experience) and bring expertise in one or more of the following disciplines: inclusive design, design research, service design, design innovation, design assurance, financial equity, economics of scale, organisational anthropology, policy design and / or related disciplines.  The post is full-time, and the AKT Associate will be based between the Royal College of Art (1-2 day / week) and Lloyds Banking Group (3-4 days / week).  

    Please see Information Pack for further details.

    Shortlisted candidates will be notified by 8/3/24. Interviews are scheduled for 12/3/24.

    Further details: Information Pack   


    The Royal College of Art (RCA)  aims to foster an inclusive culture which promotes equality, values diversity and maintains a working, learning and social environment in which the rights and dignity of all its staff and students and stakeholders are respected. 

    We recognise the broad range of experiences that a diverse staff and student body brings and how this  strengthens our research and enhances our teaching. In order for RCA to remain a world-leading institution we are committed to promoting equity, diversity and inclusion (EDI) principles throughout all of our processes, from application through to appointment.

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